Human Resources Manager

The Human Resources Manager will lead the day to day management of all programs and procedures for employee benefits, workers compensation and 401k administration. This position will adhere to all HR laws, policies and compliance. This position must maintain confidentiality to the extent possible in all HR related matters.  

 Essential Functions:

Reporting to the Sr. Director of Staff Development and Human Resources, the Human Resources Manager is responsible to plan, coordinate and direct the day to day benefit functions, employee relations and compliance of the Human Resources Department. This position will support the Zoo the achieve its conservation, sustainability, education and DEAI goals.

Roles and Responsibilities:

• Administer and implement the company’s employee benefits program, including but not limited to health insurance, retirement plans, wellness activities and other fringe benefits.
• Work with Sr. Director of Human Resources to evaluate existing benefit plans and identify areas for improvement.
• Build and maintain relationships with outside vendors and brokers to resolve benefit related issues.
• Work with employees to help resolve benefit related issues and escalate as needed.
• Process all new hire, employee benefit enrollments, 401k plan enrollments, etc into online system.
• Manage payroll and benefit changes in online benefit system related to terminations, transfers and promotions.
• Process all employee tax withholding changes, direct deposits changes.
• Oversee the annual open enrollment process, including timely communication to employees and managers regarding benefits education and enrollment system management.
• Responsible for the overall process of workers compensation claims, return to work and any other activities relating to applicable laws and administration.
• Verify the calculation of monthly premium statements for all benefit carriers. Resolve administrative problems with the carrier.
• Reconcile 1095-C forms prior to broker sending to employees.
• Collaborate with Finance department to maintain accurate employee records, including salary, deductions and tax information.
• Oversee 401k audit and review of 5500.
• Develop, prepare and generate a variety of reports pertaining to personnel information such as benefit costs, turnover, applicant tracking, and EEO reporting.
• Perform exit interviews with all employees prior to termination date.
• Assist with preparation, scheduling, and implementation of new hire/benefit orientations, training sessions, seminars, EAP programs
• Maintain knowledge of human resource law changes, and compliance and advise supervisors as needed.
• Maintain confidentially and security of employee information, correspondence, reports and files.
• Adhere to company policies of the Maryland Zoo
• Perform other duties as assigned.

 Skills and Experience:

 Education:

• Bachelor’s degree in Human Resources, Business Management or Professional HR designation (PHR, SPHR or other) preferred.  Minimum of five years equivalent work experience may be considered in lieu of a college degree.   

 Experience/Training:

• Minimum of five years of experience in a Human Resources environment, preferably benefits administration or generalist functions;
• Valid driver’s license; and,
• Possess excellent skills in Google, Microsoft Office including Word, Excel and Outlook.

 Traits Desirable:

• Excellent written and oral communication skills in English;
• High level of interpersonal skills to handle sensitive and confidential situations and documentation;
• Problem solving, reasoning, motivating, organizational and training abilities;
• Ability to perform well in a team environment;
• Ability to make recommendation to effectively resolve problems or issues, by using judgment that is consistent with standards, practices, policies, procedures, regulation or government law; and,
• Ability to work with a wide variety of individuals from ethnic, cultural and economic backgrounds.

 Equipment:

• Must be able to operate a variety of machines and equipment including computer, keyboard, telephone, two-way radio, and golf cart.

Working Conditions:

• Must be able to work on site and travel large areas of the Zoo as needed;

·   Must be able to handle objects, files, job/career fair materials, and booth set-up; and,

• Must be able to carry, push, or lift items weighing up to 35 pounds.

 Benefits:

·                 ·    We offer an excellent benefits package including 24 days of Paid Time Off(PTO), Sick and Safe Leave, and 2 paid holidays.

·                 ·    Eligible for medical, dental, vision, short- and long-term disability and life insurance

·                ·  401k with employer match

Disclaimer:

The statements above are intended to describe the general nature and level of work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.  Therefore, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change

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