Human Resources Director
POSITION SUMMARY:
The Human Resources Administrative Director supports the work of Y, a leading nonprofit organization committed to strengthening communities through youth development, healthy living, and social responsibility. Under the direct supervision of the Branch Executive Director, Business and Finance, this position is an integral part of the team, working collaboratively to ensure smooth HR operations and effective service delivery.
This role provides administrative support across key HR functions, including recruitment, onboarding, training coordination, record-keeping, compliance, and reporting. Serving as the primary point of contact for HR-related inquiries, the Human Resources Director assists in employee support functions, facilitates HR processes, and maintains confidentiality and compliance with policies and employment laws.
Through strong organizational skills, attention to detail, and a customer-focused approach, this position helps drive the Y’s mission by fostering a positive work environment and ensuring HR administrative processes align with the organization’s goals and values. Working as a team, this role supports a cohesive and efficient department that serves as a resource for employees across the organization.
OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
ESSENTIAL FUNCTIONS:
HR Administrative Support & Employee Assistance
Serves as the initial point of contact in Human Resources, responding to frequently asked questions from applicants and employees regarding policies, benefits, and hiring processes.
Assists employees with payroll concerns, self-service system navigation, and form completion requests.
Provides administrative support for unemployment claims, employee relations documentation, benefits, compensation analysis, and other HR-related requests as deemed appropriate by the manager.
Processes bi-weekly payroll.
Ensure performance reviews are assigned and completed in a timely manner.
Participates in staff meetings and HR-related discussions to stay informed on department updates and initiatives. Assists the Branch Executives with special projects as assigned.
Talent Acquisition & Onboarding
Manages the new hire onboarding process, ensuring a smooth transition for employees.
Verifies I-9 documentation, maintains accurate records, and processes information through E-Verify.
Submits background investigation requests and processes online background checks for potential hires and volunteers.
Handles employment verification requests for current and former employees.
HR Data Management & Compliance
Maintains accurate and up-to-date human resources files, records, and documentation (e.g., personnel, HIPAA, and I-9) while ensuring confidentiality.
Conducts periodic audits of personnel files and records to ensure compliance with HR policies and regulations.
Assists with processing personnel action forms (PAFs), ensuring proper approvals and timely updates to employee records (e.g., pay authorizations, NOS, W-4 updates).
Completes Retirement and HRIS System month-end reconciliation.
Provide year end audit information.
Processes terminations and ensures accurate documentation.
Training & Employee Engagement
Schedules participants for staff training, including New Staff Onboarding (NSO) and CPR certification
Assists with the planning and execution of special events, including campus-wide meetings, vendor fairs, and annual employee recognition events.
General Office & Clerical Support
Organizes and files documents in the HRIS system and on shared drive.
Performs general administrative tasks, including making photocopies, faxing documents, and handling clerical functions.
Maintain accurate and up-to-date files for volunteers, including assigning necessary training and conducting background checks.
Ensure proper maintenance of HR office supplies and materials as needed.
Performs other duties as assigned to support HR operations.
Other Expectations (Praesidium)
Adhere to policies related to boundaries with consumers.
Attend/complete required abuse risk management training
Adhere to procedures related to managing high-risk activities and supervising consumers.
Follow mandated reporting requirements.
Adhere to job specific abuse risk management responsibilities.
Follow employees and volunteers’ screening requirements and use screening instruments to screen for abuse risk.
Provide employees and volunteers with ongoing supervision and training related to abuse risk.
Provide employees and volunteers with regular feedback regarding their boundaries with consumers.
Require employees and volunteers to adhere to policies and procedures related to abuse risk.
Respond quickly to policy and procedure violations using the organization’s progressive disciplinary procedures.
Respond seriously and confidentially to reports of suspicious and inappropriate behavior.
Communicate with all employees and volunteers the organization’s commitment to protect their consumer from abuse.
Report essential abuse risk management information to the board of directors.
LEADERSHIP COMPETENCIES:
Functional Expertise
Communication & Influence
Critical Thinking & Decision Making
Program/Project Management
Collaboration
Emotional Maturity
QUALIFICATIONS:
Bachelor’s degree in human resources or a related field preferred. A minimum of 1-2 years of experience in HR and/or administrative support, or an equivalent combination of education and experience, is required.
Strong ability to manage time effectively, prioritize tasks, and meet deadlines while handling workplace stress appropriately.
Works well in a team-oriented environment and contributes to a positive workplace culture.
Proficiency in Microsoft Office applications, including Outlook, PowerPoint, Excel, Word, and Office 365.
Strong written and verbal communication skills with excellent spelling, grammar, and attention to detail.
Ability to handle sensitive employee and organizational information with a high level of confidentiality, integrity, and discretion.
Ability to effectively manage multiple priorities, adjust to changing situations, and maintain accuracy under pressure.
Demonstrates responsibility, flexibility, and a proactive approach to completing tasks and resolving issues.
Proven ability to maintain accuracy and thoroughness in HR documentation, record-keeping, and compliance processes.
Demonstrates a commitment to the YMCA’s core values of caring, honesty, respect, and responsibility in all professional interactions.
Upholds a strong foundation of honesty, integrity, and ethical decision-making in all HR-related tasks.
Ability to establish and maintain effective working relationships with employees, leadership, volunteers, and external partners.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands include frequent standing and walking; use of hands to handle or feel objects, tools or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; talk and hear; regularly lift up to 20 pounds.