Houseperson/Van Driver (Hilton Garden Inn Sarasota Airport)
Houseperson/Lobby Attendant Job Description
Position Summary
The Houseperson is responsible for all cleaning functions to service designated suites and public areas as directed by the Executive Housekeeper or the Housekeeping Supervisor. The individual is expected to actively develop and promote superior services skills in working with clients, guests and co-workers.
Position Type and Expected Hours of Work
This position could be either full-time or part-time. All full-time positions are benefit eligible. This position must be flexible to work variable days of the week to include weekends and holidays based on business needs.
Essential Job Functions
Remove all trash and dirty linen from guest suites.
Keep all hallways, public areas and closets clean, neat and vacuumed.
Report all missing items from rooms (i.e. irons/boards, hair dryers, etc.) to Executive Housekeeper.
Correcting minor room deficiencies.
Must be able to use two-way radios, telephones, general office equipment, industrial washer, dryer, irons, vacuum, floor buffer, wet vac and other housekeeping equipment.
Ensure proper care of housekeeping equipment and facilities and report all maintenance as needed.
Be familiar with all policies, hotel rules and hotel terminology.
Maintain high standards of personal appearance and grooming, which include compliance with dress code and uniform requirements.
Always maintain a professional and friendly demeanor.
Must always be attentive, courteous and efficient in the dealings with guests, managers and all other employees.
Always comply with brand standards and regulations to encourage safe and efficient hotel operations.
Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
Exhibits helpful and willing attitude to serve guest requests.
Communicate with other hotel staff to accommodate special guest requests.
Work Environment