HOUSEKEEPING SUPERVISOR
Basis Functions:
1. Ensure proper amount of housekeeping staff daily to clean rooms when the Executive Housekeeper is not available or their scheduled time off.
2. Assign rooms daily.
3. Inspect all guest rooms.
4. Inspect public spaces.
5. Inspect hallways, stairwells, back landing, storage, and Room Attendant Carts.
6. Must be able to work weekdays, weekends, and holidays.
7. Check Room Attendants for proper uniform, shoes, name tags, and appearance.
8. Follow up with the Executive Housekeeper on all issues.
Specific Responsibilities:
1. Check all attendants’ carts for proper chemical use, amenities and neatness.
2. Inspect all guest rooms both stay over and check outs.
3. Check on Room Attendant productivity during the day.
4. Input all Room Attendant information into the system in a timely manner upon Executives Housekeeper’s absence.
5. Make out work orders as needed when inspecting rooms.
6. Check your appearance. Make sure uniform is clean and neatly pressed.
7. Wear shoes that have a non-slippery bottom and are closed toe. Wear name tag at all times.
8. Check linen closets each night to make sure they are secure and locked.
9. Check all linen closets and carts to ensure they are stocked for the following morning upon Executive absence.
10. Check all corridors and laundry chutes to make sure they are locked before leaving.
11. Report any conduct to the General Manager/Executive Housekeeper that is unacceptable to company policy.
Attention to Details:
1. Be careful with equipment. Do not scrape walls when going through hallways. Watch for guest when cleaning hallways. Use cones or wet floor signs when floor or carpet may be wet.
2. Any damage to guest property must be taken care of right away. Report to the General Manager/Executive Housekeeper.
3. Never unlock a door for anyone. Report any suspicious behavior immediately to General Manager.
4. Be alert to all possible hazards.
5. Safety is important to our guests and team members.