Housekeeping Supervisor

Supervises the work of the Housekeeping staff in assigned area, 

Inspects all areas of hotel that the department is responsible for cleaning. Immediately rectifies any issues.

Promptly reports any maintenance issues

Trains, directs housekeeping associates in their assigned duties. Evaluates their work performance

Checks all vacant rooms. 

Ensures staff is following all uniform and appearance standards

Checks all housekeeping carts for linens, supplies and neatness

Reports any unusual activity or areas of concern to manager

Ensures that storage rooms (incl. Linen closets) are cleaned and stocked with linen supplies daily

Checks assigned area at close of day making sure all equipment and supplies are stored and locked securely

Follows proper key control procedures to ensure 100% compliance of safety procedures

Reports room status in assigned area promptly to the Front Desk

Assists in special projects such as inventory control, VIP requests, and monthly room inspection checks.

Provides courteous guest service and responds promptly to guest questions, concerns or requests

When needed, assists in performing daily laundry, housekeeping, and houseman job tasks

In the absence of Department Head, distributes room assignments and monitors hours

Assists with interviewing and hiring, as well as coaching and counseling, as requested

Additional duties may be added at any time at the discretion of management