Housekeeping Supervisor

JOB SUMMARY: 

The primary purpose of the Housekeeping Supervisor position is to direct the day-to-day activities of the Housekeeping Department.

JOB DUTIES & RESPONSIBILITIES: 

Administrative Functions

·        Assume the administrative authority, responsibility, and accountability of supervising the housekeeping department.

·        Supervise the day-to-day housekeeping activities of assigned personnel.

·        Plan, develop, organize, implement and evaluate housekeeping standards for the facility.

·        Review current procedures and develop and implement new procedures for performing daily housekeeping tasks as necessary.

·        Standardize the methods in which work is accomplished.

·        Schedule work assignments and prepare cleaning schedules. Revise as necessary.

·        Coordinate daily housekeeping services with nursing services when performing routine cleaning assignments in resident living and/or recreational areas.

·        Ensure that work/cleaning schedules are followed as closely as possible.

·        Inspect storage rooms, utility/janitorial closets, etc. for upkeep and supply control.

·        Review and develop a plan of correction for housekeeping deficiencies noted during survey inspections and submit to the Administrator for approval.

·        Submit accident/incident reports to the Administrator within 24 hours of the occurrence.

·        Assure that established infection control procedures are maintained.

·        Coordinate routine/terminal isolation procedures with nursing services.

·        Submit necessary forms, reports, evaluations, studies, etc. the Administrator as requested.

·        Keep abreast of economic conditions/situations and recommend to the Administrator adjustments in housekeeping services that assure the continued ability to provide a clean, safe, and comfortable facility environment.

Committee Functions

·        Serve on various committees of the facility and provide written/oral reports of the housekeeping services as requested.

·        Evaluate and implement recommendations from established committees.

·        Assist the Infection Control Committee in identifying, evaluating, and classifying routine and job related functions to ensure that housekeeping tasks involving potential exposure to blood/body fluids are properly identified and recorded.

·        Meet with housekeeping personnel on a regular basis and solicit advice from inter-department supervisors concerning the operation of the housekeeping department; assist in identifying and correcting problem areas and/or the improvement of services.

·        Attend department head meetings as called.

Personnel Functions

·        Determine department staffing needs to meet facility requirements.

·        Recommend to the Administrator the number and level of housekeeping personnel to be employed.

·        Assist in the recruitment, interviewing and selection of housekeeping personnel.

·        Assign a sufficient number of housekeeping staff for each shift.

·        Monitor absenteeism to ensure facility needs and being met and facility policies and procedures are being followed.

·        Review and check competence of housekeeping personnel and make necessary adjustments as required.

·        Counsel/discipline housekeeping personnel as necessary.

·        Review complaints/grievances made by housekeeping personnel and provide reports to Administrator as needed.

·        Make daily rounds to assure that housekeeping staff are performing assigned duties and that facility procedures are being followed.

·        Conduct staff performance evaluations and deliver records of the evaluations to the personnel office.

·        Maintain a productive working relationship with other department supervisors and coordinate housekeeping services to assure that care and services can be performed without interruption.

·        Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the facility.

Safety and Sanitation Functions

·        Ensure that al housekeeping personnel follow established safety regulations in the use of equipment and supplies

·        Supervise safety and fire protection and prevention programs by inspecting work areas and equipment at least weekly

·        Ensure that all personnel wear and/or use safety equipment and supplies when lifting or moving heavy objects

·        Ensure that the facility is maintained in a clean and safe manner for resident comfort and convenience by assuring that necessary equipment and supplies are maintained and operable to perform necessary duties and services

·        Ensure that current MSDSs are used by the housekeeping department and are on file and easily accessible

·        Ensure that containers of hazardous chemicals in the department are properly labeled and stored. Report any problems to the Administrator immediately

·        Develop, implement and maintain infection control and universal precautions policies and procedures

·        Ensure that all personnel performing tasks that involve potential exposure to blood, body fluids, or hazardous chemicals participate in appropriate inservice training prior to performing such tasks

·        Assist the Maintenance Supervisor in developing and maintaining waste disposal policies and procedures

·        Ensure that established policies governing the use/disposal of personal protective equipment and disposal of infectious wastes are followed

·        Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals according to facility policies and procedures

Equipment and Supply Functions

·        Recommend equipment and supply needs of the department to the Administrator

·        Ensure that cleaning supplies for disinfection and decontamination are EPA approved

·        Monitor housekeeping procedures to ensure that supplies are used in an efficient manner to avoid waste

·        Ensure that a stock level of housekeeping supplies, disinfectants, equipment, etc. is maintained

·        Place orders for equipment and supplies as necessary

·        Ensure that equipment contaminated with blood or other infectious waste is properly labeled/tagged before being sent for repair or decontamination

Budget and Planning Functions

·        Prepare the Housekeeping Department budget and submit to the Administrator for approval

·        Maintain current written records of department expenditures and assure that adequate financial records and cost reports are submitted to the Administrator as necessary

Resident Rights Responsibilities

·        Maintain confidentiality of resident information

·        Knock before entering a resident’s room

·        Ensure that the resident’s personal property rights are maintained by assigned personnel

·        Instruct department personnel to inform residents when moving personal possessions

Working Conditions

·        Works throughout the facility (i.e., resident rooms, therapy rooms, dietary, etc.)

·        Moves intermittently during work hours.

·        Is subject to frequent interruptions.

·        Is involved with residents, personnel, visitors, government agencies/personnel, under all conditions and circumstances.

·        Is subject to hostile and emotionally upset residents, family members, personnel and visitors.

·        Communicates with housekeeping personnel and other department personnel.

·        Works beyond normal working hours and in other positions temporarily, when necessary.

·        Is subject to callback during emergency conditions.

·        May be required to perform daily housekeeping tasks.

·        Attends and participates in continuing educational programs.

·        Is subject to exposure to infectious waste, diseases, conditions, etc. including TB and the AIDS and Hepatitis B viruses.

·        Is subject to injury from falls, burns from equipment, odors, etc., throughout the workday, as well as to reactions from dust, plastics, synthetics, disinfectants, tobacco smoke, and other potential contaminants.

·        May be subject to the handling of and exposure to hazardous chemicals.

·        Maintains a liaison with other department supervisors to adequately plan for housekeeping services/activities.

Staff Development Functions

·        Develop and participate in the planning, scheduling and conducting of inservice training classes related to housekeeping activities, policies and procedures.

·        Assist in the orientation and training of new associates with regard to housekeeping services.

·        Demonstrate new products, cleaning techniques, equipment, etc. as required.

·        Ensure that all housekeeping personnel attend and participate in annual OSHA and CDC inservice training.

JOB REQUIREMENTS: 

Education

• Must possess a high school diploma or GED equivalent.

Experience           

• Must have a minimum of six (6) months of experience as a supervisor in a hospital, long-term care facility or other related health care facility.

Specific Requirements

• Must be able to read, write, speak and understand the English language.
• Must display professionalism both in appearance and attitude.
• Must possess the ability to solve problems and make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agency personnel and the general public.
• Must be knowledgeable of sound housekeeping practices and procedures, as well as laws, regulations, and guidelines that pertain to long-term care.
• Must possess the ability and the willingness to work harmoniously with and to coach and supervise other personnel.
• Must be able to plan, organize, develop, implement and interpret the programs, goals, objectives, policies and procedures that are necessary for providing quality care.
• Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult personnel.
• Must be willing to seek out new methods and principles and be willing to incorporate them into existing housekeeping practices.
• Must not pose a direct threat to the health or safety of other individuals in the workplace.
•  

Physical and Sensory Requirements

·        Must be able to move intermittently throughout the workday.

·        Must be able to speak and write the English language in an understandable manner.

·        Must be able to cope with the mental and emotional stress of the position.

·        Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.

·        Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.

·        Must meet the general health requirement set forth by the policies of this facility, which include a medical and physical examination.

·        Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and at time hostile people within the facility.

·        Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination.

·        Must be able to push, pull, move, and/or lift a minimum of five (5) pounds to a minimum height of three (3) feet and be able to push, pull, move, and/or carry such weight a minimum distance of five (5) feet.

·        Must be able to assist in the evacuation of residents during emergency situations.

·        Sitting:            1 hour per 8-hour shift.  Alternates frequently to standing or walking.

·        Standing:       1-2 hours per 8-hour shift.  Alternates frequently to walking and occasionally to sitting.

·        Walking:         5-6 hours per 8 hour shift.  Alternates frequently to standing and occasionally to sitting.

·        Lifting:             1-10 lbs.          Continuously

11-20 lbs.        Continuously

21-75 lbs.        Frequently

> 75 lbs.          Frequently

·        Carrying:        1-10 lbs.          Continuously

11-20 lbs.        Frequently

21-35 lbs.        Occasionally

·        Driving:                                               Rarely

·        Pushing:                                  Frequently

·        Bending:                                 Continuously

·        Squatting:                              Frequently

·        Kneeling:                                Occasionally

·        Crawling:                                Rarely

·        Climbing:                               Rarely

·        Reaching:                              Continuously

·        Grasping:                               Frequently

·        Fine Manipulation:                Frequently

(Frequency:  Never=0%; Rarely=1-10%; Occasionally=11=33%; Frequently = 34-66%; Continuously = 67%+)

Equal Employment Opportunity/Affirmative Action Employer and do not discriminate on the basis of race, color, age, sex, religion, veteran’s status, national origin, disability, marital status, or any other characteristic protected by law.

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