Housekeeping Assistant

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Hampton Inn & Suites Kutztown located near the Kutztown University.  This  Hilton property will feature contemporary rooms and suites with all the comforts of home. The hotel will cater to travelers who are visiting on business as well as leisure. The hotel will have state of the art meeting facilities as well as a fitness center and an indoor pool.

Our Associates enjoy great benefits including medical and paid time off. We are a new property and looking for great people. We are a growing company and offer a lot of opportunity for the right person. 
We are currently looking for creative, people oriented and energetic Associates. If you think you have what it takes, and you want to join our team, please apply now. 

Job Functions

  • Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.
  • Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards.  
  • Train staff to clean rooms in an efficient manner according to established standards or partner with external vendor to ensure staff is trained properly.
  • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. 
  • Issue cleaning supplies and equipment to associates.
  • Clean rooms or assist staff with cleaning rooms, as needed
  • Address associate performance and behavior concerns. 
  • Supervise laundry employees.
  • Practice safe work habits and wear protective safety equipment.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous housekeeping experience or equivalent training required.
  • Previous supervisory responsibility preferred.
  • Work schedule varies and includes working on holidays, and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending. 
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