Housekeeping Room Inspector
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
- Maintain expenses within CPOR budget guidelines or better or payroll and room department costs
- Assign, direct, and monitor and direct all Housekeeping and Laundry personnel Inspect rooms and public spaces daily
- Maintain regular attendance in compliance with standards, as required by scheduling which will vary according to the needs of the hotel
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)
- Comply at all times with standards and regulations to encourage safe and efficient hotel operations
- Ensure compliance with all Brand Quality Assurance standards
- Establish and maintain a key control system for the department
- Ensure lobbies, guest hallways, guest rooms, and the back of the house areas are cleaned to standards
- Complete all paperwork and closing duties prior to leaving and communicating any discrepancies, scheduling change for future days, the status of out of order rooms and project status, completion or extensions
- Balance and clear the room status nightly, comparing the PM Housekeeping Report with the computer's room status report and resolves all discrepancies Focus the Housekeeping Department on its role in contributing to the guest
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