Room Attendant

~Competitive Pay
~15+ Days PTO 
~FT and PT available
~Flexible Scheduling
~Medical /Dental / Vision Insurances
~Accident / Critical Injury Insurances
~Referral Bonus
~Hotel Vacation Travel Discounts

Housekeeping Room Attendant

The Housekeeping Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Education & Experience: High School diploma or equivalent and/or experience in a hotel or a related field preferred.

• Physical Requirements:

• Flexible and long hours sometimes required.

• Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently and/or constantly to lift, carry, push, pull or otherwise move objects.

• Ability to stand during entire shift.

Mental Requirements:

• Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must work well in stressful, high-pressure situations.

• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.

• Must be able to work with and understand basic arithmetic functions.

• Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests.

Essential:

• Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner.

• Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.

• Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations.

• Always maintain a warm and friendly demeanor.

• Employees must always be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

• Thoroughly clean guestrooms according to standards.

• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.

• Remove all trash and dirty linen from guestrooms and hallways.

• Keep all hallways, public areas and closets clean, neat, and vacuumed (if applicable),

• Restock housekeeping cleaning cart for next day’s use.

• Replenish chemical bottles

• Clean room with the door closed according to standards, unless requested to do otherwise by

the guest.

• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping

Supervisor/Manager

• Practice safe work habits to ensure safety to guests, fellow employees, and self.

• Handle items for “Lost and Found†according to the hotel standards.

• Report any maintenance issues immediately to Housekeeping Supervisor/Manager.

• At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.

Marginal:

• Attend meetings/training as required by management.

• Perform other duties as requested by management.