Housekeeper- Holiday Inn & Suites Boca Raton North

Position Summary

A Housekeeper is responsible for all cleaning functions to service designated suites and public areas as directed by the Executive Housekeeper or the Housekeeping Supervisor. They are expected to actively develop and promote superior services skills in working with clients, guests and co-workers.

Position Type and Expected Hours of Work

This position could be either full-time or part-time. All full-time positions are benefit eligible. This position must be flexible to work variable days of the week to include weekends and holidays based on business needs.

Essential Job Functions 

·         Receives a list of rooms at the start of shift to identify rooms and public spaces to be cleaned during shift.

·         Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies and linen for housekeeping cart set-up.

·         Must be capable of utilizing both hands in order to perform such tasks as changing bed linens, scrubbing pots, etc.

·         Must be capable of reaching overhead to dust, clean the tops of equipment/appliances and to place items in cupboards.

·         Must be capable of moving light furniture, (i.e. chairs, tables, etc.) in order to clean under these items.

·         Must practice safe use of all cleaning agents.

·         Must be able to follow all safety practices such as wearing personal protective equipment, reading chemical warning labels, and other safe work practices.

·         Prepare housekeeping cart for the next day’s use.

·         Remove all trash and dirty linen from guest suites.

·         Keep all hallways, public areas and closets clean, neat and vacuumed.

·         Report all missing items from rooms (i.e. irons/boards, hair dryers, etc.) to Executive Housekeeper.

·         Must be able to use two-way radios, telephones, general office equipment, industrial washer, dryer, irons, vacuum, floor buffer, wet vac and other housekeeping equipment.

·         Ensure proper care of housekeeping equipment and facilities and report all maintenance as needed.

·         Maintain high standards of personal appearance and grooming, which include compliance with dress code and uniform requirements.

·         Maintain a professional and friendly demeanor at all times.

·         Must be attentive, courteous and efficient in the dealings with guests, managers and all other employees.

·         Comply with brand standards and regulations to encourage safe and efficient hotel operations.

·         Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.

·         Exhibit helpful and willing attitude to serve guest requests.

·         Communicate with other hotel staff to accommodate special guest requests.

·         Participate in all-employee meetings, events and other functions required by management.

·         Be familiar with all policies, hotel rules and hotel terminology.

·         Perform any other duties as requested by management.

Work Environment

This position will be located at a hotel and primarily work in guest rooms, hotel facilities and public spaces.  

Physical Requirements

The physical demands described here are representative of those that must be met by an employee with or without accommodation to successfully perform the essential functions of this job. 

·         Frequently required to stand, walk, sit, use hands to handle or feel objects, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear.

·         Occasionally lift and/or move up to 50 pounds and pushing and/or pulling approximately 100lbs.

·         Must be capable of bending over, stooping and working on the knees in order to perform such functions as scrubbing commodes, tubs, cleaning tiles and putting away items.

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position if such accommodations do not create an undue hardship for the company.

Travel

No travel is expected for this position.

Required Education and Experience

·         High school diploma or equivalent preferred.

·         Knowledge of hotel, housekeeping and hotel laundry operations required.

·         Flexibility to work various shifts, including evenings and weekends.

·         Exhibits initiative, responsibility and flexibility.

·         Excellent time management skills.

·         Friendly, cooperative manner and patience in dealing with customers and staff.

·         Must be able to communicate clearly and professionally in English with coworkers, employees, owners, and management, both written and verbally.

E-Verify

Lexima participates in E-Verify for every employee.

EEO Statement

Lexima is proud to be an equal opportunity employer and prohibits discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.