Housekeeper
Job Title: Hotel Housekeeper
About the Role:
PBS Facility Service is looking for a reliable and motivated Housekeeper to maintain cleanliness and guest service. As a Housekeeper, you will ensure that our facilities remain clean, safe, and welcoming for guests, visitors, and staff. You will work as part of a team under the direction of your supervisor, contributing to the daily maintenance of the building and surrounding areas.
What You Will Do:
Guest Room Cleaning and Maintenance: Clean and sanitize guest rooms, including bedrooms and bathrooms, ensuring they meet the hotel's cleanliness standards. This involves tasks such as:
Changing bed linens and making beds.
Replacing used towels and replenishing toiletries and other amenities.
Vacuuming carpets, sweeping and mopping floors, and dusting surfaces.
Emptying trash and replacing garbage bags.
Cleaning and organizing guest rooms and public areas.
Public Area Cleaning: Clean and maintain cleanliness in public areas like hallways, lobbies, elevators, fitness centers, and business centers.
Inventory Management: Restock and maintain necessary supplies in guest rooms and housekeeping carts.
Reporting Maintenance Issues: Report any maintenance issues, damages, or malfunctions in guest rooms or public areas to the appropriate department.
Guest Interaction: Respond to guest requests and inquiries in a timely and courteous manner.
Safety and Security: Ensure the security and privacy of guest rooms and follow hotel security guidelines. Uphold privacy and security standards for guests and their belongings.
Collaboration: Work with other hotel staff, such as the front desk and maintenance teams, to coordinate guest requests and room turnovers.
Adherence to Standards: Ensure compliance with hotel policies and procedures, including health and safety protocols and proper handling of cleaning chemicals.
What it takes to be successful:
Attention to Detail: Maintain a high standard of cleanliness and organization.
Physical Stamina and Agility: Perform repetitive tasks, including lifting and carrying, and be on your feet for extended periods.
Knowledge of Cleaning: Understand cleaning procedures and the proper use of cleaning equipment and supplies.
Time Management and Organizational Skills: Prioritize tasks efficiently and complete assigned work within designated timeframes.
Communication Skills: Interact effectively with guests and team members.
Ability to Work Independently and in a Team: Be self-motivated while also being able to collaborate with others.
Flexibility: Work various shifts, including weekends and holidays, as needed.
High School Diploma or Equivalent: Often preferred or required.
Previous Experience: Experience in housekeeping or a similar role is often advantageous.