Hotel Maintenance Technician

Job Summary

The Home2 Suites by Hilton Memphis Downtown is a new build, and we are seeking a friendly and detail orientated Maintenance Technician. In this role you will maintain the day-to-day efforts of maintaining the hotel property. Ideal candidate will be well organized and possess working knowledge of electrical, plumbing, HVAC, painting, and maintaining safety standards and requirements. The primary goal of this position is to ensure the hotel is safe and functional for our associates and guests.

General Responsibility

• Ensures fulfillment of proactive preventative maintenance programs to brand standards including laundry equipment, heating and air conditioning units, ice machines, fire extinguishers/smoke alarms, plumbing
• Ensure the hotel's maintenance and upkeep standards meet Graduate Brand and Guest standards
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
• Follow safe working practices and conditions
• Inspects guest rooms after preventative maintenance. Reviews any problems with maintenance staff. Maintains a current inventory of all supplies
• Maintains a work order assignment program for completed and pending work orders. Prioritizes and completes work orders in a timely manner. Monitors all deficiencies
• Ensures swimming pool and spa maintenance duties are performed according to brand standards and health department regulations
• Maintains the hotel grounds, curb appeal and building exteriors
• Assists other departments in fulfilling guest requests and resolving guest concerns
• Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.
• Educates hotel personnel on emergency procedures and safety precautions
• Participate in a consistent and regularly scheduled property walk through and report/ fix identified deficiencies within an appropriate time
• Function as a member of the emergency organization team and become an expert on life safety
• Be aware of fire, safety, and protection equipment/hazards
• Perform various other duties as assigned to meet business objectives

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