Hotel Houseperson

Hotel Houseperson

Be...an Innovator, a Motivator, a Leader, a Team Player - Most of all, Be Baywood!

With our "It's My Pleasure!" philosophy we have become one of the Nation's fastest growing hotel development & management companies.

Join us as our Hotel Houseperson at our Homewood Suites Miami Downtown/Brickell located at 1750 sw 1^st Avenue, Miami, FL 33129. (Room Count: 102)

Successful Candidate will be able to :

·         Previous hotel housekeeping experience preferred; however, ability gained through 1+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience.

·         Must possess excellent public relations skills and warm and friendly attitude

Summary        

Performs routine duties in the cleaning and servicing of any area which may be assigned; supplies area with items which are required for the convenience and comfort of the guest.

Job Duties      

• Cleans drink and vending machines and all surrounding areas.  
• Empties all trash receptacles and ashtrays in corridors and public areas.
• Cleans all outside area walkways; sweeps stairways and landings; cleans railings and washes all EXIT doors.
• Cleans public restrooms.
• Washes windows as per schedule.  (Using Housekeeper’s Report Form, sets schedule for window cleaning using dates as record.)
• Cleans elevators, tracks, chrome, and stainless steel at each landing.
• Spot-cleans walls and doors; removes cobwebs; cleans fire extinguisher areas.
• Wipes baseboards, railings, telephones, walls, vending areas, exit doors.
• Collects soiled linen from Room Attendant carts and delivers to area assigned.
• Vacuums all inside corridors and shampoos carpets.
• Assists in keeping all storage areas and linen rooms clean.  Assists Housekeeper in checking supplies, opening cartons, and placing supplies neatly on shelves.
• Assists in making beds and cleaning rooms (flips mattresses periodically when necessary), as instructed by Housekeeper.
• Delivers room service and picks up room service trays when needed, where applicable.
• Delivers cribs and rollaway beds to guest rooms.
• Patrols pool area – cleans tables, empties garbage, removes used towels and replaces as necessary, cleans workout facilities.
• Reports to Housekeeper any necessary information.  
• Removes dirty linen.
• Inspects exterior of building including parking lot for trash, empties receptacles, removes cigarette butts.
• Inspects marketing collateral, replacing expired or damaged items.
• Cleans & disinfects lobby bathrooms including: basin, toilet, tile, flooring, and walls using approved cleaning chemicals. 
• Cleans mirrors, windows, vent cover, glass doors.
• Reports items that require repair or additional cleaning to the appropriate person/department.
• Restocks housekeeping cart.
• Vacuums hallways.
• Turns in all lost and found articles immediately as per proper procedure.
• Operates a light vacuum cleaner
• Collects soiled linen from Room Attendant carts and delivers to area assigned.
• Collects trash from Room Attendant carts, discarding them in main trash receptacle.
• Assists in making beds and cleaning rooms (flips mattresses periodically when necessary), as instructed by Housekeeper.
• Assists with deep cleaning efforts including moving furniture, shampoo carpets.
• Assists in keeping all storage areas and linen rooms clean.  Checks supplies, opening cartons, and placing supplies neatly on shelves.
• Assists engineer with handling items/equipment which require team lifting.
• Additional duties may be added at any time at the discretion of management. 

Skills/Qualifications        

Educational/Vocational Preparation:  

·         Some high school education (grade 9) preferred

Additional Skills:  

·         Ability to read and understand and communicate chemical labels, and Safety Data Sheets, Instructions.

·         Ability to gain knowledge of applicable franchise standards and procedures.  

·         Ability to complete applicable housekeeping forms and to communicate any problems and/or unusual conditions to management  

·         Ability to read and comprehend manuals

·         Ability to positively communicate with guests and co-workers.  

·         Ability to work within scheduling guidelines. 

·         Ability to work with minimal or no supervision

·         Ability to follow schedule and ability to perform physical labor.

·         Ability to read and understand chemical labels, and Safety Data Sheets, Instructions.

·         Requires ability to perform light to moderately heavy housekeeping duties using the approved chemicals and equipment

Physical Demands: 

·         Walking and Standing: 100%

• • Must be able to carry 50 lbs. up to 25 feet.

·         Lifting, Push/Pull: 90% 

·         Ability to lift up to 30 lbs. regularly. 

·         Must be able to lift 50 lbs. to the waist, chest, and above the head. 

·         Ability to push housekeeping or laundry cart regularly.

·         Sitting: none

·         Bending, Stooping, Reaching: 90%  (throughout the entire shift). 

·         Must be able to bend at the knees with up to 50 lbs., standing to an upright position.

·         Driving: none

·         Traveling: none

Environmental Conditions:  

·         Inside:  Protection from weather conditions, but not necessarily from temperature changes.

·         Outside: Some exposure to weather conditions (cleans parking lot), may assist maintenance during inclement weather.

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Baywood Hotels is an Equal Opportunity employer and a drug-free workplace. EOE/M/F/Vets/Disabled