Hotel Controller

Hyatt Place/Hyatt House Allentown Lehigh Valley is an award-winning dual brand full-service hotel featuring 205 guest rooms, 8,000 square feet of meeting space and Westside Grill, a modern-day steakhouse with a unique twist.  We are seeking a Controller to oversee all accounting and financial operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.  This position reports directly to the General Manager.

Team Member Benefits:

·         Medical, Dental and Vision

·         Employer Paid Life Insurance

·         Other Supplemental Benefits

·         Employer Matched 401K

·         Hotel Room Discounts across multiple brands

·         Enhanced paid vacation, sick time and holiday pay

Essential Job Functions

·         Leads responsibility for controlling expenses, payroll and the financial performance of the hotel. 

·         Manages cash and all billing, daily deposits, petty cash, and month end reports.

·         Overall responsibility of accounts payable and accounts receivable.  Ensure payables are recorded properly and in a timely manner.  Maintain accounts receivable and collect payments as needed.

·         Reconciles and balances daily credit cards.  Handles customer charge disputes.

·         Prepares Cash Receipts Journal.

·         Establishes and maintains accounting practices and control procedures in conjunction with hotel and corporate policies and procedures.

·         Processes payroll on a bi-weekly basis.

·         Work with vendors to gather vendor file information such as W-9, contracts, and certificates of insurance.

·         Directs preparation of budgets, reviews budget proposals, and prepares necessary supporting documentation.

·         Ensures compliance with the state sales tax, hotel, liquor and labor laws.

·         Critiques spending overages and advises management in advance, when possible.

·         Keeps managers informed of sales and profit progress during the period.

·         Submits the required reports to corporate staff and owners.

·         Monitor and approve all sales, purchases, salaries, and expenses of the hotel.

·         Analyze financial data of operations, advise hotel management and to assist in maintaining an efficient operation.

·         Assist the GM in preparation of forecasts and reports and assist in the development, implementation and monitoring of the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.

·         Direct and administer all managers for cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation

·         Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction. Resolve customer complaints and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.

·         Lead, develop and support associates to ensure they are performing in accordance with established standards and TKo core values.

·         Handles discipline of team members as needed and in accordance with company policy.

·         Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

·         Oversee all contracts and legal agreements, and assist hotel management in maintaining all licenses, permits, insurance and contracts.

·         Establish and audit all internal financial controls, including purchasing, cash handling and disbursements, inventories, hotel equipment, master keys, and associate time records.

·         Manage all cash on property (Petty Cash and House Banks).

·         Communicate both verbally and in writing to provide clear direction to staff.

·         Oversee/Manage Hotel Brand Redemption Reconciliation

• Completes special assignments as requested.
• Performs all other related duties as directed by the General Manager and/or corporate accounting.
• Participate in Manager on Duty program as needed.
• Perform other duties as requested by management.

Position Requirements:

·         Minimum of 2-year degree from an accredited university in Business Administration, Accounting, Hotel & Restaurant Management, or related.

·         Minimum of 5 years of accounting experience in the hospitality industry (Hyatt experience preferred).

·         Must have a complete understanding of Generally Accepted Accounting Principles.

·         Must have a working knowledge of Property Management Systems (PMS) and Point of Sale (POS) Systems.

·         Must have experience with accounting applications.  Accounts Payable, Financial Reporting etc. (M3 preferred).

·         Must have knowledge of departmental operations.

·         Must be comfortable operating computers and office equipment.

·         Must be proficient in Microsoft Office.

·         Must have knowledge of business law; federal, state and local taxes; and Department of Labor regulations.

·         Must have strong organizational, time management and mathematical skills.

• Must be able to operate a calculator.
• Can communicate well with guests.
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
• Must be able to provide outstanding customer service to internal and external guests.
• Must have knowledge of departmental operations.
• Must have knowledge of computers and training techniques.
• Always maintain a professional appearance and manner.
• Ability to exercise judgment in evaluating situations and in making sound decisions.
• The work schedule varies and may include working on holidays, weekends and alternate shifts as dictated by business and staffing levels.
• Requires standing for extended periods, walking, pushing, lifting to 25 pounds, bending and reaching, stooping, kneeling or crouching. 
• Excellent communication, organization, written and guest relations skills.
• Strong organizational, project management and detail orientation skills, with the ability to multi-task to meet a variety of deadlines.
• Strong interpersonal skills and a can-do positive attitude.

Job descriptions and responsibilities are subject to change depending on business needs.