Hostess/Host

We are seeking a Hostess/Host to join our team at Hunter's Tavern! The Hostess/Host is responsible for greeting guests as they enter the restaurant. Seats and present clean menus to guests in a friendly, professional and quicker manner. This is full-time/part-time non-exempt position to work nights, days, weekends, holidays. For more information about this position contact Jenn Webb at jwebb@tidewaterinn.com

Responsibilities

• Provide guidance and support to the host/hostess team.
• Monitor team performance and provide feedback to manager.
• Ensure all host/hostess follow restaurant policy and procedures.
• Have a good understanding of Open Table.
• Treat all guests in a manner to ensure their complete satisfaction. 
• Always strive to exceed guests' expectations.
• Take names on waiting list.
• Run the floor plan board.
• Observes tables and keeps track of dirty, clean and occupied tables.
• Take guests information and quote wait time to guests accurately when tables are not immediately available.
• Cleans, organizes, and stock menus at host stand.
• Answer phone and answer questions concerning the menu and the restaurant.
• Interacts with guests as they arrive and as they leave the restaurant to ensure a positive experience.
• Fills To-Go orders.
• Report to work in a neat and clean uniform. Well-groomed hair, and personal hygiene are essential.
• Other duties as assigned.

Requirements

• Customer focus
• Communication proficiency.
• Organizational skills.
• Stress management/composure.
• Multi-task oriented.

Compensation

• Starting $15.00 an hour.

Benefits

• MD Sick Leave.
• Employee events.
• Employee meals.
• Employee discount.
• 401k & ROTH.
• 401k employee match after 1 year and 1000 hours.
• Medical, dental, vision, PTO, paid holidays after 1 year for eligible full-time employees.