Host and Food Runner

Copra is seeking a versatile individual to fill a part-time role that involves alternating between Host and Food Runner duties as needed. The schedule includes Saturday mornings, Sunday mornings, and occasional weeknight shifts. Detailed descriptions of both positions are provided below.

Who We Are:

At the heart of our endeavor lies a commitment to honesty and integrity, reflected not only in the sourcing of our ingredients but also in the warm, genuine service provided by our team. We are dedicated to creating memorable dining experiences that celebrate the essence of India’s food culture. We unite people through the celebration of a remarkable cuisine, fostering genuine human connections over a shared love for soulful food, wine and spirits.

We seek colleagues and leaders who embody:

Respect: regard for feelings, rights, traditions & efforts of others

Right Intentions: a mental commitment to act with good will and compassion

Integrity: being honest; having a strong set of moral and ethical principles that are consistently followed

Inclusivity: equal access to opportunities and resources

Professionalism: conducting oneself with responsibility, integrity, accountability, and excellence

Authenticity: being genuine, real

Empathy: understanding, being aware of and sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another

We seek colleagues and leaders who act based on:

Critical Thinking: the process of analyzing and evaluating information to make a judgment

Congruent Communication: consistency between actions and words

Unwavering Standards: uncompromising quality, consistency and authenticity

Curiosity:  a strong desire to know and learn

JOB SUMMARY

The Brunch Host is responsible for controlling the flow of seating in the restaurant in a way that maximizes covers without compromising service. This role is also responsible for recognizing repeat guests, anticipating guest needs, setting realistic expectations for wait times and easing guest frustrations should expectations not be met. This job description reflects the general level and nature of the job. It is not intended to be all inclusive.

PRIMARY DUTIES/RESPONSIBILITIES

• Possess a deep understanding of the flow of service and how seating affects all other aspects of the restaurant.

• Keep track of reservations, the waitlist and updating table status.

• Use a reservation and seating software to manage guest flow.

• Keep a pulse on the status of the restaurant as a whole during service to make the best decisions possible regarding wait times and seating.

• Extend a genuine welcome and good-bye to all Ettan + Copra + Eylan guests

• Be knowledgeable about Ettan + Copra + Eylan food, drink and services as a main point of contact for guests

• Communicate with floor staff about necessary table arrangements before and during service.

• Have a keen eye on and take action to ensure the cleanliness and orderliness of the host area and restaurant in general

• Communicate special guest requests, VIPs or celebrations to servers and BOH & FOH management

• Keep the kitchen aware of big pushes or delays in seating throughout the night

• Learn how to ring orders and close checks in Toast

• Communicate with management and log in guest profile any disappointed guest experiences or special praise for their Ettan + Copra + Eylan experience

• Keep a calm and kind demeanor under pressure

• Lead the host team in planning the floor, updating table status, preparing menus, communicating to service staff and preparing all areas for service

SECONDARY DUTIES/RESPONSIBILITIES

• Assist with preparing the floor for service, organizing and cleaning

• Support service when time allows by bussing tables or running checks

KNOWLEDGE/SKILLS/ABILITIES - REQUIRED

• Must be authorized to work in the United States

• Current Food Handler and Unlawful Harassment training certificates

• Possess a genuine love of hospitality and guest service

• Maintain composure under pressure with quickly changing priorities

• Be comfortable with delegating and leading

•  Job Title: Runner 

  Department: FOH Position 

  Status: Part time

  Classification: Non Exempt 

  Reports To: General Manager, Floor Manager
  

  
  

  
  

  JOB SUMMARY

  The Runner works in collaboration with the expeditor and floor staff to keep up a steady flow of plated meals from the kitchen to the guest tables. This position provides important communication between the chefs and expeditor and floor staff to ensure correct and properly prepared dishes are served to diners. This job description reflects the general level and nature of the job. It is not intended to be all inclusive.

  
  
  

  PRIMARY DUTIES/RESPONSIBILITIES

  • Extend a genuine welcome and good-bye to all Ettan + Copra + Eylan guests

  • Proficient knowledge of seating patterns, table and seat numbers

  • Be aware of the number of newly seated guests and incoming orders and communicate with the expeditor and chef

  • Carry complete dishes from the kitchen pass to the guest’s table at the direction of the food expeditor

  • Travel through the restaurant in a composed, orderly, safe fashion to ensure dishes are intact when they reach the guests

  • Maintain in depth knowledge of Ettan + Copra + Eylan food and drink; able to recognize dishes & drinks by sight;  know all dishes that contain potential allergens

  • Scan the dining room when going to and from the pass, looking for any guests who may need the attention of their server and communicate with the service staff as needed

  • Clear dishes to the dish station, when possible, provide any missing silverware as needed when you deliver food to tables

  • Communicate any discrepancies with orders or dishes to the Chef, Expeditor, Server or FOH management

  • Maintain cleanliness and orderliness of the kitchen pass area and restaurant in general

  • Work as a team with all floor staff to ensure the best guest service possible

  
  

  SECONDARY DUTIES/RESPONSIBILITIES

  • Assist with preparing the kitchen pass for service, organizing and cleaning

  • Runner side work responsibilities (maintaining clean plate wipes, stocking paper rolls and ink, silverware, taking out paper trash)

  
  

  KNOWLEDGE/SKILLS/ABILITIES - REQUIRED

  • Must be authorized to work in the United States

  • Current Food Handler and Unlawful Harassment training certificates

  • Possess a genuine love of hospitality and guest service
    

  • Maintain composure under pressure with quickly changing priorities