Hospital Patient Accounts Representative

We are looking to hire an efficient patient account representative to handle patient billing and verify medical insurance coverage. The patient account representative’s responsibilities include liaising with medical insurance providers to resolve payment issues, assisting patients in understanding medical insurance benefits, and refund processing. 

Requirements for this Position

·         High School Diploma or Equivalent

·         Business-oriented curriculum or minimum of one year experience in Receptionist or Admitting Clerk position in health care setting and minimum of 6-months experience in claims submission and claims adjudication; or training/certificate from a billing or similar program.

·         Must be proficient in typing and ability to operate a calculator efficiently.

·         Must possess numerical and verbal ability and clerical perception.

Preferred Knowledge and Experience but not Required

·         Knowledge of CPT codes, DX codes, and Revenue codes preferred

·         Knowledge of various medical insurance programs and billing requirements preferred

·         EPIC Software experience preferred

To be successful as a patient account representative, you should be detail-oriented and provide excellent customer service. Must be able to demonstrate exceptional communication skills, team collaboration and have a professional and productive attitude.  

This is not a remote position and requires staff to work on-site at the hospital

Wage based on previous experience: $19.66 - $22.60

Excellent Benefit Package that includes Health Insurance, Health Savings Account with employer contribution, Dental and Vision. Life Insurance, Short- and Long-Term Disability and a retirement package that includes an employer contribution. 

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