Home Health Operations Manager - 3501092

Operations Manager – Private Duty Home Care

Full-Time | Office & Field Based | Clermont, FL

A growing private duty home care organization in the Clermont, FL area is seeking an Operations Manager to lead day-to-day operations, support caregivers and office staff, and ensure exceptional service delivery for clients and families. This role works closely with the Director of Operations and plays a central part in maintaining quality, compliance, and operational efficiency across the business.

Key Responsibilities

• Oversee daily office and field operations to ensure consistent, high-quality client experiences
• Lead, mentor, and support caregivers and office staff
• Manage scheduling, workflow processes, care delivery, and performance metrics
• Ensure compliance with state regulations, licensing requirements, and company policies
• Implement and monitor quality improvement initiatives
• Support recruitment, hiring, onboarding, and competency validation of staff
• Build and maintain strong relationships with clients, families, and referral partners
• Collaborate with leadership to meet sales, HR, marketing, and financial goals
• Track operational performance and contribute to growth strategies
• Foster a professional, supportive, and high-performing work environment

Qualifications

• Prior leadership experience in private duty home care, home health, or a related healthcare setting
• Strong understanding of caregiver management, client service processes, and scheduling workflows
• Experience with home care software (e.g., ClearCare/WellSky) preferred
• Skilled in managing complex operational situations and multitasking effectively
• Excellent communication, organizational, and problem-solving abilities
• Knowledge of Florida state regulations governing home care agencies
• Valid driver’s license and ability to travel locally for client visits or events

What This Role Offers

• A hands-on leadership role within a growing home care organization
• Supportive leadership team and strong operational infrastructure
• The ability to directly influence client satisfaction and caregiver engagement
• Opportunities for professional growth within the organization

Work Environment

• Combination of office and field responsibilities
• Extended periods working at a computer or on the phone
• Local travel to client homes, referral partners, and community events