Administrator Assistant

Job Summary: The Home Care Scheduler supports the office manager and clinical manager in performing daily operational functions within Brockton Home Health Care office. Primary duties include scheduling (communicating shift assignments to caregivers and clients), and HR/payroll management. The ideal candidate has previous experience working in a customer service or administrative role, preferably in the health care or home health industry, and experience in caregiving.

About Brockton Home Health Care

Brockton Home Health Agency is a Medicaid and Medicare certified in Massachusetts and accredited by the Joint Commission - Accreditation of Healthcare Organizations (JCAHO). Our mission is to provide each client and family with a sense of comfort, knowing they are being cared for by professionals that are exceptional in their field and who are innately invested in the well-being of others

Highlights:

• Brockton Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick day, 401k, direct deposit.
• Mileage reimbursement for all field travel.
• Salaried position, that is paid bi-weekly.
• Great environment to work

Qualifications:

·        The ideal candidate has previous experience working in a customer service or administrative role, preferably in the health care or home health industry, and experience in caregiving

·        Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment

·        Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress

·        Excellent telephone skills

·        Highly professional and dependable

·        Proficient computer and Internet skills, including Microsoft Office suite

·        High school diploma or GED required

Responsibilities:

·        Assist with intake of new referrals/ enter new patients into Axxess system

·        Cheerfully and professionally answers inbound/intake phone calls

·        Greeting visitors, help prepare admission package

·        Prepare clinical supplies for clinicians

·        help and audit biweekly payroll reports

·        Manage Physician orders and managed incoming fax

·        Ensures compliance with all relevant federal, state, and local employment laws and regulations

·        Performs other duties as assigned

As an accredited, regulated, certified, and licensed home health care provider, Brockton Home Health Care complies with all state/local mandates.

Brockton Home Health Care, and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

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