Health Coach

Honeycomb Management Group is a Managed Services Organization and manages primary care practices and specialty care practices with multiple locations in Memphis, Tennessee and Mississippi.

With a focus on providing excellent service and high-quality care for adults of all ages, Honeycomb is looking for an ambitious candidate who enjoys being part of a fast-paced environment, with great opportunities for growth.

As a Health Coach, you will manage a set amount of patient population by reviewing trends of patient vital readings and communicating with a cadenced patient outreach process. Positively impacting patients' lives by improving patient outcomes, reducing hospitalizations, and avoiding unnecessary trips to the doctor's office. You are seen as an extension of the Provider’s office and as such, client delight is an integral part of your work.

Duties and Responsibilities:

●       Conducting initial consultations and individualized patient care

●       Evaluate vital readings and escalate trends of concern

●       Develop Care Plans tailored to each patient needs with actionable goals

●       Provide Patient Outreach on a weekly cadence to help patients meet their health goals

●       Develop strong relationships with patients and Health Care Providers

●       Educate patients and meet patient engagement program goals

●       Communicates orally and in writing with patients, physician and staff as indicated

●       Prioritizes and organizes daily workflow other assignments/projects to meet commitments and deadlines

●       Willingness to work with our Product Development team so our platform can meet the needs of our patients

         and help our business be successful

●       Reimbursable activities with the patients include use of their device and time spent with the patient

●       Provide daily and weekly Leaderboard results

●       Performs other duties as required

Minimum Qualifications:

·         ● Medical Assistant Certification (Required)

·         ● A minimum of two (2) years of experience in a clinical setting

·         ● Experience with Microsoft 365, Teams, and Virtual Meeting Platforms

·         ● Ability to self-motivate and work independently with minimal direction

·         ● Exceptional critical thinking skills

·         ● Extraordinary interpersonal communication abilities

·         ● Must act with honesty and integrity

·         ● Motivational Interviewing/Health Behavior Change experience a plus

 Physical Requirements:

The physical activities of this position may include sitting for long periods of time, hearing, walking, reaching, grasping, and repetitive motion. The Health Coach is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing computer data, analyzing data and figures; viewing a computer screen; or extensive reading. 

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