Guest Experience Agent

Why work with us?

·         Competitive Wages

·         Paid Vacation for Full and Part Time Associates, With Cash Out Options

·         Quarterly Bonus Opportunity for All Associates

·         Anniversary Bonuses

·         Medical/Dental/Vision Benefits offered at 25 hours+, Company Pays 60%

·         Medical Telehealth Paid For 100% By Us

·         Accommodating Work Schedules

General Responsibilities

·          Stay guest focused and nurture an excellent guest experience.

·          Answer the telephone, make reservations, check guests in, check guests out.

·          Act as hotel concierge for guests.

·          Act as communication hub for hotel and guest liaison with other   departments.

·          Knowledge of the local area to provide recommendations to guests.

·          Understand and follow all safety procedures. 

·          Understand and follow all Guest Services operating procedures.

Job Requirements

·         2nd Shift 3-11pm

·         Has a minimum of one (1) years of customer facing experience.

·         Effective verbal and written communication skills in English.

·         Willing to work weekends and holidays based on business needs.