GTC Outreach Worker
Job Title: GTC Outreach Worker
Company: John Howard Society of Victoria
Job type: Permanent, full time
Work hours: Mon – Fri, can vary between 7:30 and 20:00 (40 hours per week)
Work locations: In person, 3945 Biggs Road, Nanaimo, B.C. V9R 5N3
Salary: $26.34 to $28.00
Benefits: Employee Engagement Activities, Organization Events, Dental care, Disability insurance, Employee assistance program, Extended health care, Life insurance, Paid time off, RRSP match
About the organization:
The John Howard Society of Victoria is a dynamic, innovative social service organization that strives to create safe, healthy, and inclusive communities for all. Our goal is to help individuals achieve greater independence by providing support with housing, life-skills, education, employment, and community-based services.
At John Howard Society of Victoria, we come from various backgrounds and share a common goal of wanting to make things better in our community, for our community. We believe in creating a dynamic work environment that adapts to your needs.
What We Offer:
Competitive Benefits: Enjoy paid vacation, sick and personal time, health and dental plans, long-term disability, critical illness and a registered pension plan / RRSP
Supportive Environment: Our Employee Assistance Program and professional development opportunities are designed to help you succeed both personally and professionally. We invest in our employees' growth through training programs, workshops, and mentorship opportunities.
Engaging Culture: Be part of a friendly team that values your input! With numerous employee committees, you can make your voice heard and contribute to meaningful change for our clients and our community.
Employee Engagement: We often organize team and social gatherings to strengthen relationships and foster camaraderie to create a supportive network among colleagues.
Impactful Work: Employees at JHS Victoria are driven by a shared mission to make a positive difference in the community. Engaging in meaningful work enhances job satisfaction and connects team members to a greater purpose.
Our Vision, Mission, Goals, and Values
Our Vision: A safe, healthy, and inclusive community for all
Our Mission: We contribute to a safer, stronger and more sustainable communities by supporting people to achieve greater independence
Our Goals:
Service Excellence: Improve the quality of life of the people we service through more relevant, accessible and sustainable services.
Organizational Sustainability: Realize a resilient operational and governance model that supports JHSV to consistently serve the end-to-end client journey.
Capacity: Increase our capacity to work effectively and efficiently as a team.
Our Values:
Our Service Commitments (How we provide services to clients) – Dignity, Advocacy, Empowerment
Team Values (How we work together) – Collaboration, Accountability, Resiliency
About the Role:
Reporting to the Guthrie Therapeutic Community (GTC) Program Manager, The Outreach Worker will play a vital role in reaching out to individuals in need of addiction and recovery. They will actively engage in pre-release planning, community support, and outreach efforts.
Responsibilities:
Participate in appropriate group activities and support sessions, providing valuable insights and support to individuals seeking help for addiction.
Actively engage in pre-release planning to ensure a smooth transition for individuals returning to the community from treatment facilities.
Conduct community support and outreach, seeking out individuals in need of addiction and recovery support.
Provide information, resources, and referrals to individuals seeking assistance with addiction and recovery services.
Collaborate with community organizations, treatment providers, and support groups to enhance the availability and accessibility of addiction recovery services.
Conduct outreach activities, such as organizing and participating in community events, workshops, and presentations to raise awareness about addiction and recovery resources.
Build relationships with community members, stakeholders, and service providers to foster collaboration and support for individuals in recovery.
Maintain accurate records and documentation of outreach activities, including contact information, referrals, and outcomes.
Stay informed about current trends, best practices, and evidence-based approaches in addiction and recovery support.
Maintain all case notes and updates as per JHSVic and BC Corrections requirements.
Responsible for Program Analytics as per John Howard Society and BC Corrections requirements.
Qualifications:
Relevant education (Criminology, Corrections, Social Work) or experience working with the reintegration of men with addictions and/or mental health issues
Minimum of 2 years of "lived" experience around addiction and recovery is preferred.
Experience working with vulnerable populations, particularly in areas related to: Addiction recovery, Mental health support or Reintegration services for individuals with addictions
Prior involvement in outreach programs, community engagement, or support services would be an asset.
Skills and Abilities:
Someone with a passion for and interest in working with vulnerable populations
Ability to successfully complete a Criminal Records Check.
Current Emergency First Aid Certificate.
Class 5 driver’s license.
Strong knowledge of addiction issues, recovery processes, and related challenges.
Ability to connect with individuals seeking help, using personal experience to foster trust and understanding.
Strong ability to prioritize tasks, manage time effectively, and maintain accurate records.
Competence in using computers and software (e.g., Excel, Word) for documentation and communication.
Competencies:
Community Engagement: Ability to build relationships with community members, organizations, and stakeholders to enhance support for individuals in recovery.
Crisis Intervention: Understanding of authority in supervision and capability to intervene effectively during crises.
Cultural Competence: Ability to work sensitively and effectively with diverse populations, respecting different backgrounds and experiences.
Collaboration: Strong teamwork skills to work with various organizations and support groups in the addiction recovery field.
Knowledge of Resources: Awareness of community resources and support networks available for individuals struggling with addiction.
Personal Characteristics:
Compassionate: Genuine care for the well-being of others, demonstrating a non-judgmental attitude.
Passionate: A strong commitment to working with vulnerable populations and a desire to make a positive impact.
Resilient: Ability to handle challenges and setbacks with a positive outlook, maintaining motivation to support others.
Adaptable: Flexibility to adjust to changing circumstances and needs within the community and organization.
Integrity: Commitment to ethical practices, maintaining confidentiality and professionalism in all interactions.
Work Expectations:
This job description provides an overview of the duties and responsibilities for this role but does not list every task within it; all tasks and job requirements will be within the framework and context of this job overview.
Hours of work will be 40 hours per week, Mon to Fri and can vary between 7:30 and 20:00 on any day during the week. Most tasks for this position are completed during the workweek, however occasional evening, weekend work may be required. Occasional travel to Victoria will be required.
Diversity and Inclusion at JHS Victoria:
At the John Howard Society of Victoria, we proudly embrace the rich diversity of the communities we serve, and we’re excited to invite applicants from all backgrounds to join our team! We warmly welcome candidates who are racialized persons or persons of color, Indigenous Peoples, women, individuals with disabilities, those who identify as 2SLGBTQ+, and anyone who brings unique perspectives and ideas to the table.
We understand that everyone’s journey is different, and we are committed to providing the support needed to ensure equal opportunities for success throughout the hiring process. If you require any accommodations during your interview, please don’t hesitate to let us know. We’re here to help!
How to Apply:
If you’re passionate about making a positive impact in people’s lives and meet the qualifications for this role, we’d love to hear from you! Please submit your application through our portal. We’ll be reviewing applications on an ongoing basis until the position is filled, so don’t wait—apply today and take the next step in your journey with us!