Location: On-site – Lafayette, LA

Compensation: $15/hour with medical, dental, and vision benefits; 401k plan after one year

Schedule: Monday–Friday (8am–5pm); rotating weekend schedule required

About Us 

Golfballs.com is the World Leader in Golf Customization, offering a comprehensive selection of golf balls, clubs, shoes, apparel, and more. Our mission is to connect golfers to our shared passion for golf through best-in-class products and services. With a track record of selling and printing over 300,000 customized golf balls weekly, Golfballs.com is committed to providing an exceptional customer experience and building lasting relationships with our customers.

About the Role

The Golf Sales Trainee (GST) role is an entry point into our Customer Service team with a clear path toward future opportunities in Sales. Your primary objective will be to create raving fans among our customers by assisting them with product selection, order placement, and general inquiries.

A strong passion for the game of golf is essential for success in this role.

What You'll Do

·        Deliver Friendly, Personalized Support: Engage with customers via phone, chat, and email to answer questions, resolve issues, and assist with placing orders.

·        Champion the Golfer: Share feedback, document interactions, and help improve internal processes to better serve our customers.

·        Drive Sales Growth: Support consumer sales initiatives, identify upsell opportunities, and contribute to revenue goals.

·        Stay Solutions-Focused: Approach every interaction with optimism, empathy, and a drive to find the best outcome for the customer.

·        Build Toward Sales Development: Learn the ins and outs of our products, systems, and customer base to prepare for future roles in Sales Development and Custom Logo Sales.

What We're Looking For

·        A genuine passion for golf—please highlight this in your cover letter or resume.

·        Strong written and verbal communication skills.

·        Friendly, professional, and customer-focused demeanor.

·        Comfortable using computers, order systems, and CRM tools.

·        Interest in sales and a desire to grow within the company.

·        A team-oriented mindset and a commitment to excellence.