General Manager - Ivy Court Inn & Suites

Ivy Court Inn & Suites is an independent and locally owned hotel located on the southeast corner of Notre Dame campus. We are seeking a General Manager to lead the property operations.

This role is suited for a strong operator with a positive and collaborative mindset. We rely on the GM to ensure superior service, provide continuous staff development, elevate product quality, and drive hotel performance, thus maximizing profits. The General Managers demonstrate and promote 100% commitment to providing superlative experiences for our guests and team members. The ideal candidate is an impact player and energetic relationship builder. They drive results by shaping talent, enhancing team and operational performances, all while strengthening collaboration to ensure business objectives are met or exceeded. 

Job Requirements

The General Manager is responsible for managing the day-to-day operations of the hotel in line with Ivy Court Inn & Suites philosophies and vision. In accordance with the operational plans, sales plans, and budgets for the property, the General Manager should staff appropriately, monitor performance, and maximize revenues, all while achieving utmost satisfaction for our guests. 

General Managers are to achieve total guest satisfaction by ensuring product quality standards are met in all hotel areas with regards to appearance, maintenance, and cleanliness. General Managers should do daily property walks and room inspections to monitor performance in accordance with these company guidelines. Preventative maintenance programs should be in place to protect the physical assets of the hotel.

General Managers will comply with and advise staff of formal policies and procedures, initiate salary, disciplinary, or other human resource related actions, and ensure a safe and secure environment for their guests, employees, and hotel assets. As leaders of our properties, they should be committed to promoting teamwork and quality service through daily communication and coordination with staff members and corporate office contacts. By establishing performance goals and providing regular feedback to employees, General Managers will ensure all staff members are properly trained and have the tools and equipment to effectively carry out their job functions. 

The financial responsibilities of the General Manager are to meet or exceed budgeted room revenue and gross operating profit (GOP) for each measured period. A great General Manager will anticipate market shift and leverage relationships with outside contacts to achieve these goals. By developing and monitoring the financial, operational, strong emphasis in sales, and budget plans for the property, General Managers can control labor costs and expenses and in return maximize room revenues.

Perks

401(K)

Flexible Work Schedule

Health Insurance Benefits

Paid Holidays

Paid Sick Days

Paid Time Off