General manager

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Restaurant General Managers play a key supervisory role in the food service industry, providing leadership and decision-making for the restaurant. Some  job duties include:

  • Recruiting, hiring and training all restaurant staff, including servers and hosts
  • Scheduling employees to ensure shifts have proper coverage
  • Streamlining the restaurant processes to improve the guest experience
  • Monitoring restaurant finances, including sales and expenses
  • Enforcing food handling regulations and other guidelines to increase guest safety
  • Promoting the restaurant and finding ways to bring in more customers
  • Handling customer complaints
  • Completing necessary paperwork, such as sales, inventory and staff attendance reports
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