Funeral Transfer Specialist

McInnis & Holloway Funeral Homes, a family-owned company that has been part of the Calgary community and leader in the funeral services industry for over 120 years, is seeking a dedicated and professional Transfer Driver to join our dynamic and growing team. This position requires exceptional customer service skills, empathy and compassion assisting families with their loved ones during their time of loss. 

This role works a 4-days on, 4-days off schedule with 12-hour shifts. The schedule rotates between 4-weeks of days, 7:00 am – 7:00 pm, and 4- weeks of nights, 7:00 pm – 7:00 am. With 10 locations in the Calgary area and a staff of over 130 amazing people, this role offers plenty of variety in day-to-day tasks, a positive work culture, and a supportive team environment. 

What You’ll Do:  

Properly receive and bring into our care those who have passed away at their home or an institution (hospital, nursing home) and have been entrusted to us. Deliver a family’s loved one in a casket from our Care Centre to one of our Funeral Homes or Crematoriums. Deliver a family’s loved one in an urn from our Crematorium to one of our Funeral Homes. A high attention to detail and accuracy is required for this position. Job duties must always be performed with the company mission and values in mind, while also following all company policies and procedures. 

Position Duties 

• Receiving decedents from place of death and transferring them into our care with dignity and respect 
• Caring for decedents, preparing them for transfer and using a stretcher for transport to safekeeping at our private facility 
• Delivering decedents’ caskets or urns to the place of service 
• Driving in and around Calgary and surrounding area in a professional manner 
• Setting up for identification viewings or visitations 
• Deliver important, confidential documents to our funeral home locations 
• Deliver flower arrangements for services 
• Wash and clean transfer vehicles, and Care Centre 
• Assist with funeral services as required 
• Other duties as assigned 

 What You Bring:  

• Professional, kind, and caring demeanour with strong customer service skills and sensitive to cultural practices
• Current Class 5 (non GDL) driver’s license with a clean driving record (six or less demerits) and insured for a minimum of 3 years, along with a claims experience letter/statement from your insurance provider
• Be comfortable working with the deceased entrusted into our care and their grieving families
• Physically able to undertake the demands of the position – bending, reaching, pushing, pulling, and able to lift and carry up to 75 kg and move a casket
• Flexible to work rotating 12-hour shift schedule
• Strong work ethic, reliable, punctual, honest, and able to work alone or in a team environment
• Strong attention to detail and effective problem-solving skills
• Excellent oral and written communication skills
• Comfortable with iPhone use and computers 
• Be comfortable wearing the company uniform, PPE, and maintaining professional grooming standards as set forth by the company
• A clear background check (Security Clearance)

What We Offer:  

• Starting wage of $21.00/hour 
• Participation in the company quarterly bonus plan - up to 10% of base earnings 
• Full health, dental, and travel benefits 
• KUDOS recognition & rewards program 
• Start accumulating paid vacation days from the first day of employment 
• RRSP program 
• Matching savings plan  
• Company-provided uniforms including footwear, drycleaning, and shoe polishing  
• Opportunities for professional growth and development  

We warmly invite and encourage applications from dedicated professionals with a commitment to excellence. Join our team and make a meaningful impact on our organization, employees, and the families we are privileged to serve. 

While we appreciate all applications, only those who most closely match the position requirements will be contacted for an interview.

Please visit our careers page to see more job opportunities.