Full-time Bookstore Associate Wright State University Bookstore-Lake Campus

Wright State University Bookstore – Lake Campus

Full-Time Associate Description

Reports To: Campus Store Manager – Dayton Campus

Responsibilities:

• Assist customers with locating merchandise

• Fold, size, and replenish merchandise

• Assist in merchandise displays

• Communicate with the management staff any customer requests/concerns

• Operate the cash register by ringing up customer sales

• Develop a working knowledge of collegiate sports and university activities

• Ability to open and close the store

• Partner with the Store Manager and Assistant Store Manager in the overall day-to-day operations of the store, product placement, and achieving sales goals. 

• Assist in the training of the staff on company policies and procedures

• Maintain high standards of a clean and neat sales floor, cash wrap, fitting rooms, and an organized stockroom

• Maintain a superior customer experience and provide excellent customer service to every customer

• Partner with the Store Manager and Assistant Store Manager to ensure protection of all company assets

• Ensure that all E-commerce orders are filled and processed in a timely manner per company standards

• Receive store merchandise from trucks

• Check in all merchandise to invoices/packing slips

• Ensure that all new merchandise is placed on the sales floor as soon as possible

• Maintain operational standards to secure the store’s assets

• Perform related duties as required

Qualifications:

• Must be 18 years or older

• Previous retail experience is preferred

• Must be able to work a schedule based upon the business needs – including holidays, nights, and weekends

• Strong verbal and communication skills

• Minimum high school degree or equivalent

• Ability to train and develop employees

• Ability to work well within a team

• Ability to work in a fast-paced environment

• Strong verbal and communication skills

Disclaimer: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.