Front Office Manager

The Holiday Inn Gurnee Convention Center is currently looking to hire a Front Office Manager. 

This position will manage all of the operations of the front office including leading, training, staffing, and ensuring we are providing our guests the highest level of service.   Assure all front desk agents are following all company and brand standards.  Will be a leader in our efforts to keep our service scores at or above our goals and responding to customer concerns and reviews.  Schedule must be flexible to meet our guest's needs.  Previous hotel front desk experience required.  IHG experience a plus.

Holiday Inn Gurnee Convention Center is an EEO employer - M/F/Vets/Disabled