Front Office Assistant

****Busy pain management clinic looking for an experienced candidate who can work the front desk

Statement of Job: Employee performs routine work in Pain Management Office greeting and assisting patients to ensure quality patient care both for checking in and checking out for their appointment.

Duties of Job:

· Greeting patients/visitors. Determines their needs and directs them according to Practice Policy.

· Instruct the patients/visitors to sign in; Obtain copies of insurance cards and ID pictures.

.· Take the patient picture and have them sign the HIPPA compliance pad.

· Verbally verifies demographic information with the patient.

· Update and input new information in the records system accurately.

· Collect co-pays, fees, and outstanding balances.

Schedule follow-up appointments.

All other duties as assigned.

Job Requirements:

• Must have High School or GED equivalent and be familiar with Medical Terminology.
• Must be proficient in Microsoft Word and Excel.
• Prior experience in a medical practice or other healthcare institution with demonstrated knowledge of computer operations, data entry, and insurance billing procedures.
• Ability to handle a fast pace environment and complete tasks independently.
• Ability to work cooperatively and communicate effectively with other team members and management.
• Ability to handle disgruntled patients pleasantly.
• Pleasant telephone manners.
• Organizational skills and ability to multi-task.
• Ability to use good judgment.
• Appropriate manner, conduct, and grooming.
• Must be willing to travel to other clinics occasionally as needed in and around Coweta county.