Front Office Agent - Courtyard Lexington South

About Us
At Courtyard by Marriott, we pride ourselves on creating a warm, welcoming environment for every guest. Our front desk team sets the tone for the entire stay—ensuring check-ins are seamless, questions are answered, and each guest feels valued.

Position Overview
We are seeking a reliable and professional Front Office Agent to join our team. This role requires organization, hard work, and a true service mindset. The ideal candidate thrives in a fast-paced environment, balances multiple tasks with accuracy, and delivers genuine hospitality at every interaction.

Key Responsibilities

• Greet guests warmly, assist with check-in/check-out, and answer questions with professionalism.

• Handle guest requests and concerns promptly, ensuring a positive experience.

• Manage reservations, room assignments, and billing with accuracy and attention to detail.

• Communicate effectively with housekeeping and maintenance to ensure guest satisfaction.

• Maintain an organized, clean, and welcoming front desk environment.

• Uphold Marriott brand standards of service and hospitality.

Qualifications

• Previous front desk, customer service, or hospitality experience preferred.

• Strong organizational skills with the ability to multitask.

• A professional, service-focused attitude with excellent communication skills.

• Comfortable using computers and hotel management systems (training provided).

• Flexible availability, including evenings, weekends, and holidays.

What We Offer

• Competitive pay and Marriott travel discounts worldwide.

• Comprehensive training and opportunities for growth.

• Supportive team environment.

• Employee recognition and incentives.

• Health, Vision, Dental, and Life Insurance

How to Apply
If you are hardworking, organized, and passionate about delivering exceptional hospitality, we’d love to hear from you!

Please visit our careers page to see more job opportunities.