Front Desk Supervisor
Manassas, VA
Full-time
$16.00-$18.00/hour
Become part of a team that makes you proud! People who work with us have a reason to smile.
We are looking for a top-notch Front Desk Supervisor to join our team! Our ideal candidate will provide exceptional customer service, have strong leadership skills, and be a team player.
WHY WORK WITH US?
- Work-Life Balance
- Competitive Pay
- Paid Time Off
- Health Benefits
- Employee Discounts & Perks
WHAT WILL I BE DOING?
- Provide great hospitality every time by going above and beyond guest expectations
- Defining and implementing front desk objectives and procedures
- Hiring and training staff and managing the shift schedules
- Tending to guests' complaints and questions and providing exceptional customer service
- Ensuring that the front desk and reception area are kept clean and organized
- Maintaining front desk office supplies and equipment
- Managing budgets, records, and contracts
- Supervising staff and all front desk activities, including bookings, appointments, phone calls, and emails
- Conducting performance reviews with the front desk staff
- Generating reports and feedback for presentation to the general manager
- Performing administrative duties such as filing and updating records, among others, as needed
Holladay Hospitality Group is an equal opportunity employer.
Please visit our careers page to see more job opportunities.