Front Desk Receptionist - After Hours

This is a position is for our After Hours Clinic.

Must be available to work nights and weekends

Job Description

Performs a variety of medical office duties ranging from receptionist, checking patients in for appointments, appointment scheduling, handling medical records, and correspondence.

SPECIFIC DUTIES :

·Greets patients or customers in a friendly and professional manner, including welcoming the patient, making eye contact, and smiling.

·Checks-in patients for appointments.

·Completes the registration of the patient, explaining the paperwork to be completed to the patient if necessary.

·Ensures that a clear copy of the patient’s current insurance card(s) and demographic information is entered into the patient’s medical record. Prints the superbill and gives to the patient.

·Enters electronic messages to other departments to assist with patient flow.

-Directs the patient to the payment counter to collect the appropriate co-pays or balances due. Otherwise, directs the patient to the appropriate area of the clinic in order for the physicians/providers, nurses, and medical staff to care for the patient and document the medical record.

·Performs appropriate, timely, and accurate documentation in the medical record as is applicable to patient service duties.

·Maintains HIPAA privacy and security and provides the BROC Notice of Privacy Practices to new patients or to any person who requests it.

·Distributes patient satisfaction surveys as instructed by Supervisor or upon patient request.

·Performs other related duties as assigned and serves in whatever other capacity deemed necessary for successful completion of the mission and goals of BROC.