Front Desk Receptionist

Audi Valencia is looking for a new Receptionist to work evenings and weekends. You are the first face our guests see when they walk in our front doors, and we are looking for a friendly, helpful and dependable new employee to add to our team. As a Receptionist, we provide exceptional customer service for all walk-ins on the showroom floor and all calls we receive over the phone. It is our duty to answer all in-bound calls in a professional customer-friendly manner and transfer all calls to the correct party or department in a timely manner. We are the first person our guests speak with, and we play a big role in transitioning our guests to our Sales team or other departments. This is an entry-level position. We currently have full-time and part-time positions available with the ability to learn more.

Answers all calls in accordance with company policies, using the company approved greeting in a friendly and professional manner

• Responds quickly and accurately to incoming telephone calls by transferring to the correct party
• Greets and directs guests to the correct individual and notifies the appropriate person that their guest has arrived
• Answers basic customer inquiries and refers more complex inquires to the appropriate person
• Gain knowledge of services other departments offer to assist our guests
• Must have great customer service skills and capabilities to work with our guests and team members
• Time management, communication, and multitasking skills are a must
• Ability to work closely with Management team, Sales team, Service team, and Accounting office
• Bilingual (Spanish - Required)

Job Types:  Full Time available

Schedule:

• Holidays
• Monday to Friday
• Weekends

Experience:

• customer service: 1 year (preferred)
• Receptionist: 1 year (preferred)

Work Location:

• Valencia, CA 

Administrative Duties:

• Sorting and sending mail
• Answering and routing phone calls
• Filling as needed 
• Importing Data 
• Assisting Business Office