Front Desk - Holiday Inn Express

Come join the Holiday Inn Express Front Desk staff that is self-motivated, enthusiastic and delivers the best customer service to each guest! Promotes a strong work ethic, encouraging the development of excellent morals and values. Offers a great working environment and was voted Best Hospitality Company to Work for by Randy Starr and 5 Starr Engagement on associate opinion survey in 2023.

We offer a referral bonus program for all levels.

Benefits:

• MEC Plus Advantage Plan/Dental/Vision/Supplemental Coverage with Reliance Standard
• Paid Holiday for Full Time/Part Time Upon hire
• Paid Time Off for Full Time/Part Time  6 Months of Service
•  Nationwide Employee Stay Discounts for Hotel Brand

Qualifications:

• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve.
•  Ability to understand and follow directions
•  Excellent customer service skills
•  Hotel experience is preferred, not required.

Responsibilities:

•  Responsible for greeting customers immediately with a friendly and sincere welcome.
• Will use a positive and clear speaking voice, listen to, and understand requests, respond with appropriate action, and provide accurate information such as outlet hours and local attractions.
• Completing required shift paperwork, reports as assigned by General Manager, and end of shift cash closing procedures
• Creating guest reservation, completing guest registration, applying charges and payment to guest folios.

Shift: 7:00AM to 3:00PM and 3:00PM to 11:00PM

Visit company website: www.dorahg.com

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