Front Desk Assistant

The Front Desk Assistant supports daily office operations through routine clerical tasks and consistent front desk coverage. This role ensures a professional reception area and plays a key role in maintaining the safety, security, and cleanliness of the building.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·        Provide consistent front desk coverage during business hours

·        Greet and direct visitors in a professional manner, following established visitor protocols

·        Accept and distribute incoming mail, packages, and deliveries

·        Monitor and restock office supplies; place weekly orders in line with budget guidelines

·        Maintain cleanliness and order in the reception area, kitchen, and restrooms throughout the day

·        Prepare, set up, and clean up for meetings, training, and office events

·        Perform general administrative tasks such as creating presentations, flyers, and announcements

·        Prepare workstations for new employees and print nameplates

·        Maintain a professional front desk environment by minimizing non-business-related activity or prolonged socializing

·        Complete daily mail drop-off at the post office and run occasional errands (e.g., food, supplies)

·        Help ensure a safe, secure, and orderly workplace by remaining attentive to front area activity and access

·        Perform other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

·        Strong verbal and written communication skills

·        Basic proficiency with Microsoft Office (Outlook, Word, Excel)

·        Ability to maintain confidentiality

·        Attention to detail in completing routine tasks

·        Ability to work independently and follow directions

·        Demonstrated reliability, punctuality, and professional demeanor

·        Professional and helpful attitude toward visitors and staff

EDUCATION AND EXPERIENCE

·        High school diploma or equivalent required

·        Minimum of one year experience in front desk, reception, or customer service role required

PHYSICAL REQUIREMENTS

·       Ability to sit or stand at the front desk for extended periods

·       Occasional lifting of items up to 30 pounds

·       Ability to perform light cleaning and event setup tasks

SCHEDULE

Monday through Friday from 7:45 to 4:45 with one hour lunch, or 7:45 to 4:15 with 30 minute lunch.

Emergicon requires satisfactory pre-employment background check and drug screen.