Front Desk Agent - Prince Resort

Guest Services/Front Desk Agent

Full Time 7:00am-3:00pm & 3:00pm-11:00 pm

$14.00/hr.

Myrtle Beach Seaside Resorts believes that our employees are the strength, vendors are the standard, homeowners are the prospect, and customers are the focus. We are committed to maintaining a safe and secure, working environment, which promotes communication, participation, and involvement. Empowered and proactive staff create memorable experiences for our guest that exceed expectations.

Job Description: Front desk agents welcome all guests upon their arrival with a smiling face and friendly attitude. The front desk is often the first point of contact for guests; giving the agent responsibility of a first impression. Some of the daily duties include, but not limited to; checking in and out, issuing room keys/cards, keeping records of guest accounts, processing payments, and making edits to guest’s reservations.

Job responsibilities:

·         Check guests in and out of resort

·         Issue guest keys appropriately

·         Communicate with other departments to meet guest requests

·         Accommodate guests scheduled stay as needed

·         Follow all company safety and security policies and procedures; report any maintenance problems/safety hazards

·         Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs

·         Resolve quest concern; assist in all inquiries relating to hotel amenities and services

Requirements -

·         Available to work a flexible schedule including weekends and holidays

·         Previous experience is preferred but not required

·         Strong verbal and written communication skills as well as positive body language

Qualifying team members may enjoy the following benefits -

·         Medical insurance

·         Vision, Dental, Disability, Life, and Accident insurance

·         Paid Vacation

·         Bereavement leaves