Front Desk Agent - Oxford

Come join the new Fairfield by Marriott in Oxford, OH, located next to Yager Stadium - home of the Miami RedHawks.  The property is located minutes from Miami University's campus.  Fairfield by Marriott offers the perfect home base, with easy access to Miami University, Historic Uptown Oxford, and local shops. We are currently hiring Front Desk Agents to join our team mid-April!  Dora Hospitality offers a great working environment and was voted Best Hospitality Company to work for by Randy Starr and 5 Starr Engagement.

We offer a referral bonus program for all levels.

Benefits:

• MEC Plus Advantage Plan/Dental/Vision/Supplemental Coverage with Reliance Standard

• Paid Holiday for Full Time/Part Time – Upon hire 

• Paid Time Off for Full Time/Part Time – 6 Months of Service

• Nationwide Employee Stay Discounts for Hotel Brand

Qualifications:

• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve.

• Ability to understand and follow directions.

• Excellent customer service skills.

• Hotel experience is preferred, not required.

Responsibilities:

• Responsible for greeting customers immediately with a friendly and sincere welcome.

• Will use a positive and clear speaking voice, listen to, and understand requests, respond with appropriate action, and provide accurate information such as outlet hours and local attractions.

• Completing required shift paperwork, reports as assigned by General Manager, and end of shift cash closing procedures.

• Creating guest reservation, completing guest registration, applying charges and payment to guest folios.

Shift Available: 7AM-3PM and 3PM-11PM

Must be available to work weekends and holidays.

Visit company website: www.dorahg.com

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