Front Desk Agent - Home2 Suites Indianapolis/Keystone

Come join the team at newly opened Home2 Suites by Hilton Indianapolis/Keystone Crossing that provides outstanding service to each guest! We are currently hiring for an outstanding Front Desk Agent to join our team. Dora Hospitality Group offers a great working environment and was voted Best Hospitality Company to Work for by Randy Starr and 5 Starr Engagement on associate opinion surveys in 2023.

We offer a referral bonus program for all levels.

Benefits:

·         MEC Plus Advantage Plan/Dental/Vision/Supplemental Coverage with Reliance Standard

·         Paid Holiday for Full Time/Part Time – Upon hire

·         Paid Time Off for Full Time/Part Time – 6 Months of Service

·         Nationwide Employee Stay Discounts for Hotel Brand

Qualifications:

·         Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve.

·         Ability to understand and follow directions

·         Excellent customer service skills

·         Hotel experience is preferred, not required.

Responsibilities:

·         Responsible for greeting customers immediately with a friendly and sincere welcome.

·         Will use a positive and clear speaking voice, listen to, and understand requests, respond with appropriate action, and provide accurate information such as outlet hours and local attractions.

·         Completing required shift paperwork, reports as assigned by General Manager, and end of shift cash closing procedures

·         Creating guest reservation, completing guest registration, applying charges and payment to guest folios.

 Must be available days on the weekends.

Please visit our careers page to see more job opportunities.

Please visit our careers page to see more job opportunities.