Front Desk

The Holiday Inn [Topeka, KS(North)] is seeking an experienced and dependable Front Desk Agent / Night Auditor to join our team. This role is key to ensuring smooth daily operations and providing excellent guest service, especially during overnight hours.

Position: Front Desk Agent / Night Auditor
Location: Holiday Inn [Topeka, KS(North)]
Job Type: Full-Time / Part-Time (Overnight Shifts)

• Provide outstanding guest service during check-in, check-out, and throughout their stay.

• Accurately complete the nightly audit process, balancing accounts and preparing reports for management.

• Handle guest payments, billing, and room assignments with accuracy.

• Address guest inquiries, requests, and concerns promptly and professionally.

• Monitor hotel safety and security during overnight hours.

• Communicate with housekeeping, maintenance, and management to ensure smooth daily operations.

• Previous hotel front desk or night audit experience required.

• Strong attention to detail, organizational, and problem-solving skills.

• Ability to work independently and handle overnight shifts.

• Excellent communication and customer service skills.

• Proficiency with computers; experience with hotel property management systems (PMS) preferred.

• Dependable and professional with a positive attitude.

• Competitive pay and benefits package.

• Employee discount programs with IHG Hotels & Resorts.

• Opportunities for career growth within Holiday Inn and the IHG family.

• Supportive team environment with strong leadership.

How to Apply:
Submit your resume and application to [GM@expresstopeka.com]. Join our team and be part of delivering the hospitality that Holiday Inn is known for!