Food Truck Runner

Food Truck Runner Job Description

BASIC FUNCTION

Responsible for supporting waitstaff in carrying beverages and delivering meal items from food trucks to designated tables. Duties include communicating with servers to determine their needs, carrying food items from the expediting or food truck counter to the right table and helping with cleanup duties after the conclusion of service.

ORGANIZATIONAL RELATIONSHIPS

a)         Reports to:     Beverage Manager, Beverage Supervisor

SPECIFIC DUTIES AND RESPONSIBILITIES

•  Deliver food orders to customers quickly and accurately.

•  Uphold sanitation and food safety principles.

•  Bus tables by removing dirty dishes and trash.

•  Check in with customers to ensure their experience is satisfactory.

•  Relay reports on customer satisfaction to the management and relevant parties.

•  Ensure patrons have all the appropriate tableware they need to properly enjoy their food.

•  Assist setting up tables before service with appropriate equipment, napkins and decorations.

•  Handle various impromptu requests from customers.

EDUCATION, TRAINING AND EXPERIENCE

·       High School education.

STANDARDS OF PERFORMANCE

·       A Food Runner must be able to multitask in order to ensure customers get their orders promptly.

·       Food Runners will have to possess a high degree of organizational skills to easily locate tables and bar patrons to fulfill everyone’s orders.

·       A Food Runner needs excellent communication skills to ensure they meet customers’ requests. Not only does the Food Runner have to listen to learn where the food needs to go, but they also must communicate with the customers whether it’s checking on their satisfaction or taking an impromptu request.

·       Food Runners spend most of their shift standing, so they need to be able to remain on their feet for several hours straight.

MENTAL AND PHYSICAL REQUIREMENTS

·       Medium work, ability to move up to 50 lbs.

WORKING ENVIRONMENT AND CONDITIONS

·      Most activities will occur outside and are subject to weather conditions.

·       Subject to loud noise levels.