FOH TROPICAL GRILLE VERDAE (MIDTOWN)
Job Title: Front of House
The Front of House Position at Tropical Grille is responsible for providing fast and friendly service to our guests while ensuring order accuracy and food quality.
Responsibilities
Responsible for greeting customers and providing excellent customer service
Responsible for maintaining friendly/positive attitude
Responsible for thorough menu knowledge
Responsible for accurate order taking and cash handling
Responsible for preparing food accurately and maintaining food quality, consistency, and freshness
Responsible for proper food portioning with use of designated utensils
Responsible for checking all orders for accuracy and bagging to go orders
Responsible for stocking and cleaning assigned stations, as well as bathrooms, dining room, and lobby
Responsible for maintaining and cleaning equipment
Responsible for setting up dining room, line, and drive thru areas before open
Responsible for closing dining room, line, and drive thru areas, including following proper procedures for cooling hot foods for use the next day
Environment
Setup and maintain sanitation buckets
Responsible for maintaining time and temperature logs
Fully clean and sanitize workstation, dining room, and restrooms as appropriate
Policy Adherence
FOH position is responsible for adherence to all guidelines and procedures set forth by Tropical Grille, including but not limited to:
Adherence to DHEC and Tropical Grille rules and regulations
Adherence to Tropical Grille Recipes
Communicating with management if help is needed
Ensure proper rotation and labeling of food, FIFO
Any additional tasks assigned or asked by them of management
Skills and Competencies
Sense Urgency and Speed
Muti-tasking skills, Organization, Attention to detail
Menu Knowledge
Ability to upsell
Ability to stand for long periods of time and lift 15-20lbs