Float Teller
Ready to Travel and Thrive? Got Cash Handling & Sales Skills?
Join our dynamic team as a Float Teller, where you’ll have the flexibility to work in various branches and gain diverse experiences.
Role
As a Float Teller at Beacon Credit Union, you'll help us live out our mission, "Dedicated to Our Members' Financial Success." Your role includes identifying members' financial needs and recommending appropriate solutions, processing transactions, and providing excellent service in the lobby, drive-thru, and over the phone.
You'll ensure a positive experience for members, minimize wait times, and stay knowledgeable about all our products and services. Upholding our mission and service standards with every interaction is key. Additionally, you'll meet and exceed monthly sales and service goals.
*Travel expenses reimbursed at a set rate, Float tellers have a set 'home' branch, and travel as needed to other branches such as Danville, Roanoke, Lynchburg, Madison Heights, Buena Vista etc.
Major Duties and Responsibilities
-Efficiently handle transactions and verbally confirm with customers to ensure needs are met.-Report any discrepancies immediately and balance the cash drawer regularly.-Be knowledgeable about all Beacon CU products and services.-Suggest appropriate products and services to members.-Maintain professionalism, positive behavior, and a clean work environment.-Support other departments and branches as needed.-Research, troubleshoot, and resolve inquiries.-Travel extensively within Beacon Credit Union branches.-Follow all applicable regulations, including Bank Secrecy Act, Reg CC, and Anti-Money Laundering.-Deliver outstanding service to all members in line with credit union standards.
Knowledge and Skills
Cash handling experience. Sales experience. Customer service experience preferred.
Education/Certifications/LicensesHigh School Diploma or GED Some college classes preferred. Valid Driver's License and ability to travel to assigned Beacon Credit Union branch.