Firehouse Subs - Shift Leader

Job Title:  Shift Lead

Job Description: 

-          Coach Team Members, Supervises and guides during shifts.

-          Keeps track that Procedures and Policies are being followed.

-          Provides Excellent Customer Service, resolves guest complaints, listens and exceeds guest expectations. 

-          Maintains and develops guest relations.

-          Opens and Close Shifts.

-          Able to handle POS transactions and payments accurately.

-          Ensures that guests orders (food and beverage) are made accurately, efficiently and in a timely manner.

-          Maintains a clean working environment, complying to all food safety and sanitation guidelines,

BONUS:  Holiday Sign-In Bonus

Must Be:

-          Team Player, Team Performer and positions to act as a good example to others.

-          Able to perform, communicate and execute various tasks

-          Open for improvement and commits to follow through

-          Works with integrity, honesty, fair judgement and trustworthy

-          Consistent on work quality and ethics and exceeds expectations

Requirements:

-          Excellent written and verbal communication skills

-          Food Handlers Certificate

-          One year of experience as a shift leader or similar role; food industry is a plus.

-          Willing to work on weekends and holidays