Financial Operations Support Specialist

Location: Hybrid in Downtown Washington, DC

Join NT Lakis, LLP’s (NTL) Finance and Accounting team in a role that provides essential operations support services to NTL and its closely affiliated consulting firm, Employment Advisory Services, Inc. (EASI), and non-profit membership association, the Center for Workplace Compliance (CWC). As a Financial Operations Support Specialist, you'll play a pivotal role in billing and timekeeping administration, payment processing and collections, and account administration, recordkeeping, and reconciliation. We seek individuals who excel in project management and who possess strong problem-solving, client service, and communication skills.

At NT Lakis, we foster a collaborative environment where self-motivated and organized individuals can thrive. With our focus on delivering excellent service to our internal and external clients, you'll have the opportunity to make a significant impact. Join us to help shape our future, apply your skills, and develop your career, all while helping to drive success. Take the next step in your career journey with NTL! Learn more about us at www.ntlakis.com, www.easiconsultants.com/about-us, and www.cwc.org.

The Financial Operations Support Specialist provides finance and accounting support to NT Lakis and its affiliated consulting company and non-profit membership association. The position serves as a key member of the Finance and Accounting team and leverages various technology platforms to handle billing and timekeeping administration, payment processing and collections, account administration and recordkeeping, and general accounting and account reconciliation.

Essential Responsibilities

Billing & Timekeeping Administration

• Generate and review invoices for services provided to clients and members
• Ensure accurate and compliant billing according to firm policies
• Maintain established billing schedule while distributing invoices via designated billing systems
• Post and reconcile invoices in accounting and membership systems
• Communicate time-entry deadlines to timekeepers and maintain billing rates
• Provide exceptional customer service to internal and external clients

Payment Processing & Collections

• Receive, process, and record client and member payments
• Monitor accounts receivable reports and maintain accurate account reconciliation documentation
• Contact clients with overdue balances and assist with resolving payment discrepancies
• Establish and maintain positive client relationships while ensuring timely payments

Account Administration, Reporting, & Recordkeeping

• Create and maintain client accounts and client matters in billing system
• Organize and update client billing files
• Prepare billing and accounts receivable reports
• Assist with monthly closings and financial statement preparation

General Accounting & Account Reconciliation

• Support the maintenance of the general ledger, ensuring accuracy and completeness
• Reconcile accounts and handle time/cost transfers

Knowledge, Skills, and Abilities

• Basic understanding of accounting principles and bookkeeping procedures
• Proficiency with Microsoft Excel
• Ability to quickly learn and utilize finance, accounting, and timekeeping technology platforms
• Demonstrated ability to organize workflow and use time effectively and efficiently
• Discretion and the ability to maintain confidentiality
• Demonstrated ability to provide consistently high levels of client service
• Ability to maintain a high degree of accuracy with a laser focus on attention to detail
• Ability to manage multiple priorities and deliver results in a deadline-driven environment
• Ability to effectively communicate both verbally and in writing

 Education and Experience

• Bachelor’s degree required
• Experience with Microsoft Word, Excel, PowerPoint, and Outlook

Attributes

• Strong work ethic
• Self-motivated
• Highly organized
• Positive with team-player attitude

Benefits

• Paid Time Off
• 401(k)
• Health Insurance
• Health Reimbursement Account
• Dental Insurance
• Life Insurance