Family and Wellness Health Clinic Director

Department:        Family & Wellness Health Clinic

FLSA Status:         Exempt

Work Schedule:  Monday – Friday work week w/ and wknds

Reports to:           Executive Director

Travel:                   Approximately 10%

Wage Range:       $88,088 to $134,492; DOE/DOQ

·         Full Medical, Dental and Vision benefits after 60 days employment (30 days for active Licensed or Certified Healthcare Professionals).  

1.       HL7N pays 100% of the insurance premium for Full-time Employees (32 hours+).   

2.       HL7N pays 100% of the Employees $5,000 deduction utilizing the Difference Debit Card  

3.       HL7N pays 100% of the Employees Dental and Vision expenses up to $1,000 utilizing the Difference Debit Card.  

·         $75,000 Life Insurance, Short and Long-Term disability after 90 days. HL7N pays 100% of the Life Insurance premium for Full-time Employees (32 hrs.+). 

·         Annually Employees receive 12 paid holidays; 20 Paid-Time-Off (PTO) days per year after the employee has been employed FTE (32 hrs.+) and achieve successful 90-days performance evaluation rating. 

·         403(b) Thrift Savings Plan with the HL7N maximum pension contribution of 4%, completed 12 months of employment (2,080 hrs.) and successful performance evaluation rating.  

·         Healing Lodge employment may qualify for the federal Public Service Loan Forgiveness (PSLF) program as well as loan repayment through Health Resources and Services Administration (HRSA)  

The Healing Lodge of the Seven Nations is a youth residential treatment facility which provides a safe and caring healing environment for adolescents.  Located on 51 acres, our wellness program provides a peaceful environment for treatment balanced in traditional, cultural and spiritual values and practices. These values and practices foster respect, honesty, generosity, strong cultural identification and hope for positive life changes.  The Healing Lodge treatment program integrates traditional, spiritual and cultural values with chemical dependency and mental health counseling to create a holistic approach toward healing.  Residents include both Native American and non-Native from all areas of the country. 

The Department Director provides oversight of Family and Wellness Health Clinic programs with accountability for ensuring consistency of service delivery and treatment programs.   This position consistently supports compliance and the principles of responsibility by maintaining the privacy and confidentially of patient information, supervision of assigned programs, program managers and support staff, adheres to the applicable federal, state and local laws and regulations, accreditation and licensure requirements, grants/contracts and the Healing Lodge of the Seven Nations operating policies and procedures.  

Essential Duties and Responsibilities include the following.  Other duties may be assigned. 

·         Lead a team of program and healthcare professionals responsible for providing behavioral health and medical care services.  Work to maximize healthcare professional service delivery schedules while achieving the highest quality of service.

·         Supervise and lead the Medical and Behavioral Health program managers on matters related to staffing schedules, personnel issues and compliance with State and Federal guidelines such as; CMS Medicaid billing for clinical services and ensuring the data is properly documented and recorded to the medical necessity standards.

·         From an administrative perspective; plan, design, develop and direct a comprehensive, interdisciplinary and compassionate outpatient healthcare programs and medical services.

·         Works in collaboration with agency Medical Billing office to ensure healthcare service charges meet State/Federal agency medical billing standards avoiding any errors or omission in documentation of medically eligible charges.

·         Ensures that all clinical services are evidence-based and trauma-informed and provided in a high-quality way focused on cultural competency and outstanding client services.

·         Plans, facilitates and executes the team meetings to ensure that all supervisors and managers are working in accordance with the Department’s operational plans, goals, initiatives and deliverables.

·         Develops innovative programs and workflows, policies, practices, and/or guidelines to meet and/or exceed quality, access, patient/staff safety, maximizes healthcare services and operates efficiently in achieving targets and goals. 

·         Leads and manages work groups on the various quality performance and quality improvement projects to include compliance with accreditation, state/federal requirements.

·         Ensures that high quality, efficient, medically appropriate treatment program services are evidenced based to achieve highest quality in services and clinical practices.

·         Analyze data and prepare written and oral reports for the Executive Director and Board of Director which provides information on services delivered, achieving census and productivity goals, identifying challenges and potential resolutions. 

·         Leads the successful planning, development and expansion of the Family and Wellness Health Clinic Program services.

·         Appropriately manage department budgets involving grants for substance abuse, outpatient mental health and medical healthcare services.

·         Ensures compliance with CARF and JCI accreditation standards and other State/Federal agency standards and regulations.

·         Prepare Department for all State/Federal/Accredited audit standards and ensure all information and documentation is available for auditors.

·         Continually train staff on program operation and audit requirements to ensure successful passage of audits to include Medical Billing and Grants funding programs. 

·         Develop, document and maintain client records, HIM data, statistics and trend analysis on the client participation in the programs and services.  Identifying methods for improvement, as needed.

·         Ensure the behavioral health staff complies with organization procedures and any other system created to improve upon the delivery of clinical services.  

·         Work in collaboration with interfacing Departments on timely notification of clinical changes in processes that may require modifications to patient and employee work schedules.

·         Utilize all resources and innovative techniques to create new methods of operational procedures to achieve the best outcomes for the department and residents served.

·         Other duties as assigned. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Supervisory Responsibilities: 

This position is responsible for the overall direction, coordination, and evaluation of the department personnel and subcontractors.  Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws includes interviewing, hiring, and professional development of a variety of professional and support personnel, and addresses complaints and resolves problems in a timely manner.

 Education and/or Experience:

• The candidate must possess a master's degree in health and/or related field with skill level to perform the job duties outlined.  A combination of education and equivalent work experience will be considered.
• Possess, at least, five years of work experience with mental health disease, adolescent substance abuse and drug addiction and/or working with high-risk populations. 
• At least four years as a director or other managerial position within a medical and/or behavioral health setting to include managing multi-disciplinary teams providing integrated healthcare services.
• Possess direct work experience with American Indian/Alaska Native population and Indian Tribes preferred. 

·         Possess advance knowledge of agency compliance standards involving State, Federal, Indian Health Services, and the CARF and/or Joint Commission accreditation and meeting all audit requirements.·          

Certificates, Licenses, or Registrations:

Computer Skills:

To perform this job successfully, an individual must be proficient in MS Office Suite, including Outlook, Word, Excel, & PowerPoint.   

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this Job, the employee is regularly required to talk and hear; use hands to finger, handle, or feel; reach with hands and arms; sit, stand, and walk; and lift up to 10 pounds.  Specific vision abilities required by this job include close vision and ability to adjust focus.  

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is generally performed in an indoor office and/or patient care environment.  The noise level in the work environment is generally moderate; normal-level conversation occurring frequently. 

Any individual who claims Indian preference: 1) Must submit proof of tribal enrollment/Certificate of Indian Blood (CIB); 2) Must meet all qualification requirements as defined by HL7N qualification standards; and 3) Must be deemed suitable for employment.