Facilities Technician ( Grid 15)

Job Summary

The Facilities Technician is responsible for the implementation and adherence of best practices around facility maintenance at our various sites and is a full-time position. This role is responsible for conducting and coordinating routine and non-routine maintenance activities for all Phoenix facilities and provides oversight to safety and efficiently performs work activities.  It handles various areas of business repair and aids in the implementation of maintenance procedures. 

Responsibilities:

Facilities Maintenance

·       Promotes and maintains a welcoming environment; for residents, guests and staff maintaining a positive demeanor when interacting with others

·       Ensures that our facilities are maintained to a high standard of care ensuring we meet licensing and safety standards.

·       Provides overall maintenance repairs and project coordination to ensure that work is planned and executed safely and efficiently.

·       Works with the supervisor and management teams to document and align process for outside services.

·       Liaises with contractors for site work that are beyond the scope of the Phoenix maintenance team.

• Oversees the development of maintenance procedures. Makes recommendations for the development of new and/or modifications to existing procedures.

·       Performs on-site work scoping and estimating for routine and non-routine maintenance activities

·       Assists in implementing improvements to facility performance and equipment maintenance strategies.

• Assists in turnaround planning and scheduling as required.
• Acts as on-site management representative and liaison when management team is off site.
• Responds to maintenance and repair requests, emergency or otherwise
• Proactively inspect grounds, facilities, and equipment to determine if repairs or preventive maintenance is required

·       Responds to and plans for completion of maintenance tasks as requested by their manager

·       Detects, identifies and repairs building deficiencies, in coordination with Manager

·       Completes safety checks and conducts routine maintenance on systems and equipment, including maintaining records of this work

• Performs general maintenance task for the buildings, such as painting, power washing, major clean ups, event setup/take down
• Assists with administrative tasks including but not limited to maintaining inventory system, filing, records keeping, and purchasing system
• Other duties that may be assigned

Qualifications

·       Successful completion of 1-2 year post-secondary education in a Facilities Technician program.

·       Driver’s License: Class 5 license accompanied by suitable drivers abstract.

·       First Aid Certification

·       3+ years of experience in a similar role

Skills & Knowledge

·       Fluent and able to effectively communicate professionally, both orally and written

·       Computer: proficient in MS Windows, Word, Excel, Outlook, Internet and database management

·       Superior time management, organizational skills, and the ability to multi-task

·       Ability to successfully collaborate with diverse personalities and communicates professionally and respectfully with all levels of the organization

·       High energy level, positive attitude, willingness to learn and grow

·       Exhibits a professional demeanor

·       Appreciative and adaptable to of a diverse and multicultural environment

·       Ability to do work inside and outdoors, and significant physical activity, including heavy lifting, climbing ladders and stairs, and standing for extended periods of time

·       Commitment to collaboration and integration with Society’s administration and staff

·       The ability to function independently while managing multiple tasks and the ability to adapt to change is an ongoing expectation of this position

·       Flexibility to work during evenings and weekends, and be on call, as needed

Competencies

Approach to Work

·       Demonstrates initiative, flexibility, adaptability and resourcefulness

·       Actively seeks and incorporates feedback to inform continuous self-improvement

·       Sets goals, creates and implements action plans, monitors progress, and evaluates results

·       Adeptly manages competing tasks and uses time efficiently and effectively

Job Knowledge & Quality of Work

·       High-degree of relevant and current job knowledge and skill

·       Consistently produces accurate, thorough, high-quality work in a timely manner

·       Builds and promotes a culture of health and safety in the workplace

Judgement & Decision-Making

• Models independent thinking and creativity
• Demonstrates effective problem-solving skills
• Makes clear, consistent, transparent and timely decisions after contemplating various available courses of action
• Exercises sound judgment in the best interests of the organization

Communication & Interpersonal Skills

·       Expresses themselves clearly and professionally both verbally and in writing

·       Displays high emotional intelligence; uses tact and diplomacy in dealing with sensitive, complex and confidential situations

·       Has a manner, style and presence that makes a positive impression

·       Listens to and considers others’ views

Personal Leadership

·       Models the organization’s core values of social justice, teamwork, social innovation, and strength-based practices

·       Fosters enthusiasm, energy and commitment

·       Takes responsibility for personal actions, performance and health

·       Is reliable and accountable; shows up on time ready to work

Teamwork & Collaboration

·       Effectively works with their colleagues to ensure organizational success

·       Champions positive working relationships with staff and external stakeholders

·       Supports an environment of openness, and champions teamwork and communication across programs

·       Leverages the expertise and experience of others for organizational success

Task Management

·       Strives for high-quality performance and takes initiative to seek improvement in outputs and efficiencies

·       Ability to work independently and contribute to team settings

·       Excellent ability to work under pressure

·       Embody a philosophy of professionalism, excellence, health and wellness at all times

·       Exceptional communication and interpersonal skills

·       Effective use of time and resources

·       Service and results oriented

·       Able to work in a diverse, fast-paced, and dynamic environment

·       Maintain knowledge of all Phoenix policies, procedures, and protocols

·       The ability to think creatively and present new ideas

·       Ability to use discretion, judgment, tact, and poise in regard to confidential and sensitive information

·       Experience in providing a person centered and community minded environment with marginalized people .

Salary for this role is between $26.14 to $27.86 per hour.

CLOSING DETAILS

Application Process: Please apply with a cover letter and resume.

Closing Date: Internal applications will be accepted until April 14, 2024 at 5:00pm.

“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must notify manager of intent to apply.

External applicants will be reviewed after internal applicants have been reviewed and interviewed.

All qualified applicants are welcome to apply.  Those shortlisted will be contacted.