Executive Housekeeping Manager

Executive Housekeeping Manager

Summary

Maintains a high quality of services offered to guests through management of the daily functional areas of the Housekeeping department. Departmental efforts should maintain established operational standards.

Job Duties

· Interviews, selects & train associates

· Motivates staff through positive reinforcement, and leading by example

· Provides input during the preparation of the annual budget

· Attends required meetings and training

· Conducts departmental and other required meetings for which s/he is responsible

· Ensures that established back-up/emergency procedures (reports, equipment, etc.) are in place

· Ensures that all departmental policies and procedures are adhered to

· Implements Baywood & Brand promotional programs and procedures

· Ensures a professional image (physical appearance, demeanor, and verbiage used) is portrayed at all times by associates under his/her supervision.

· Preforms guest room inspections and monitors housekeepers, houseman & laundry attendants daily.

· Monitors cleanliness and neatness of departments for which s/he is responsible.

· Monitors inventory of supplies, placing orders in a timely manner.

· Communicates with other departments, therefore promoting a seamless operation.

· Ensures that all equipment is maintained properly. Routinely inspects equipment

· Ensures proper communication within department by use of meetings, notice boards, log books, memos, etc

· Administers disciplinary action, following company guidelines

· Administers performance appraisals

· Prepares weekly schedule and monitors payroll to ensure adherence to established budgetary guidelines. Ensures proper staffing to service business demands. Provides coverage as needed

· Reviews departmental checklists, conducting random audits to ensure that tasks are completed as required

· Monitor departmental expenses, including payroll, keeping costs at or below budgeted guidelines

· Monitors associate time record, correcting any errors found. Obtains necessary authorization for corrections made, and file all payroll related documents in the appropriate secured location

· Participates in safety initiatives and is an integral part of the Safety Committee

· Completes incident reports, taking appropriate action. Notifies appropriate parties

· Performs role of Manager on Duty as needed

· Participates in the BEAR activities and other company sponsored community service & fundraising events

· Additional duties may be added at any time at the discretion of management