Executive Housekeeper

Introduction:

We are seeking a reliable and efficient Executive Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for Deep Cleaning of guest rooms, Deep cleaning tracker to be maintained, cleaning guest rooms, common areas, and other areas of the facility of entire Hotel, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

Job Description: Executive Housekeeper

Responsibilities Include:

PROPERTY OPERATIONS: Effectively manage entire Housekeeping Department to ensure all guests and associates are provided with a clean, attractive, well-maintained and secure hotel

1. Ensure high level of cleanliness in all guest rooms aligning with brand and hotel standards to also include in-house laundry

2. Provide a positive first impression of all public areas to include lobby, guest facilities, corridors, stairwells and elevators

3. Maintain a safe and secure environment for all guests and associates through best practices, commitment to safety and properly securing all areas

4. Ensure all equipment, inventories and physical assets are properly protected and defects are reported (preferred if can use Quore) 

5. Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

6. Perform tasks such as laundry and inventory management

7. Maintain a clean and organized work area

8. Deep cleaning Guest rooms and common areas and follow deep cleaning process, which includes maintaining records, room inspection and others

9. Deep cleaning process, which includes maintaining records, room inspection and others

10. Good coordination with all other departments of the hotel and mainly with Maintenance

11. Follow all safety and sanitation policies and procedures

12. Follow Other duties as assigned

PEOPLE MANAGEMENT: Effective placement, training, management and motivation of hotel staff in ways that generate high productivity, retention and morale

1. Ensure the effective hiring, training and development of housekeeping staff including through selective one-on-one coaching

2. Ensure the effective interdepartmental coordination in ways that enhance performance and morale

3. Demonstrate, align and appropriately represent the spirit of hospitality in accordance with the cultural values of Hotel

FINANCIAL OPERATIONS: Effectively working with General Manager to maintain expense controls in ways that are aligned with Hotel’s financial goals

1. Ownership of staff schedules that match hotel-approved guidelines in accordance with forecasted occupancy and revenues

2. Control and manage inventories within guidelines and assist General Manager with purchase recommendations

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the responsibilities of this position. While performing the duties of this position, the employee is regularly required to stand for extended periods (up to 8 hours) and walk. The employee frequently is required to use hands to finger, handle, or feel objects; reach with hands and arms pushing, lifting up to 40 pounds, bending; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the responsibilities of this position. While performing the duties of this job, the employee regularly works in a professional hospitality environment.

Qualifications:

• Minimum Mandatory  of 1 year of experience as a housekeeper in Holiday Inn Express or IHG or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

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