Design Sales Associate -Estimator - Residential

At Floors-Etc. you won't just find a career. You'll find an environment that promotes growth and knowledge while allowing you to impact the lives of others by providing customers with beautiful homes and businesses.

Summary

60% of the Role - Sales & Estimating for the work you sell 

40% of the Role - Estimating (overflow for other Sales Associates as needed)

Essential functions

·       Keep up-to-date on the wide selection of flooring products along with the benefits and warranties provided by each

·       Provide outstanding customer service

·       Meet with clients in the showroom and build client relationships.

·       Assist customers with flooring choices (explain features/benefits, etc.)

·       Sell flooring, including installations.

·       Meet or exceed all required sales goals and metrics

·       Conduct field measurements as necessary (for work you sell and overflow as needed)

·       Read and understand construction drawings using appropriate software

·       Responsible for material take offs, create cost proposals, solicit material and vendor pricing.

·       Create Quotes and Proposals using both spreadsheet and Structure

·       Follow the timelines of producing estimates and takeoffs

·       Write proposals, sales orders, etc.

·       Work with Admin to create work orders, job schedules, etc

·       Be involved and responsible for each job and the process and help work through, and follow-up after the completion of each job

·       Visit job sites to make sure the installation process is smooth

·       Coordinate with accounting to make sure that all job payments are collected

·       Network regularly, and work effectively, with other store employees

·       Use computer database to research the availability of merchandise and to process orders

·       Follow up in a timely and professional manner with all customers on requests and/or concerns

Competencies

·       Provide outstanding customer service and demonstrates that the customer always comes first.

·       Displays a positive, constructive, “can do” attitude.

·       Uses sound judgment and discernment skills.

·       Takes ownership for one’s own performance and is actively engaged in becoming proficient at their job.

·       Ability to understand how one’s tasks and responsibilities are related to other departments, the company business, and the local flooring industry.

·       Works diligently and thrives in a fast-paced work environment.

·       Projects maturity and professionalism.

·       Demonstrated poise, tact and diplomacy.

·       Strives to proactively identify potential problems and offers or suggests effective solutions.

Work environment

·       This position is on-site in Timonium MD, with travel to client sites in the VA, DC, MD region. 

·       Workdays are Monday through Friday. Weekend work?   

Physical Demands

·       Operate a computer and other office productivity machinery.

·       Occasionally move product boxes up to 20 pounds for various needs.

Travel required

·       50% travel required. 

Required qualifications

Ability to read and understand plans

Proficient with Microsoft Office,

RFMS or other Estimating Software and strong technical knowledge of flooring.