Emergency Room Staff Scheduler

Job Summary:

The Emergency Room Scheduler plays a vital role in coordinating and managing the scheduling of patients in the emergency room department of a healthcare facility. This position requires strong organizational skills, attention to detail, and the ability to work efficiently under pressure in a fast-paced environment. The Emergency Room Scheduler ensures that patients are scheduled for appropriate medical care in a timely manner, optimizing the workflow of the emergency room department.

Essential Duties And Responsibilities:

• Scheduling: Create and maintain staff schedules for all shifts at all Company medical facilities, ensuring adequate coverage at all times.
• Communication: Liaise with department managers, nursing supervisors, and other relevant staff to determine staffing needs and address any scheduling conflicts or issues.
• Coordination: Coordinate with HR to ensure compliance with staffing policies, including tracking of staff time-off requests, vacations, and other scheduling constraints.
• Adaptability: Respond to changes in patient volume, staff availability, and other factors affecting scheduling requirements.
• Optimization: Continuously evaluate and adjust scheduling processes to optimize staff coverage, minimize overtime, and maintain high levels of patient care, while adhering to established staffing matrix bases upon patient volume.
• Documentation: Maintain accurate records of staff schedules, and other relevant information.
• Problem-solving: Address any scheduling conflicts or staffing shortages promptly and effectively to ensure uninterrupted patient care.

Supervisory Responsibilities:  This position has no supervisory responsibilities

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience, Skills:

• High School diploma or equivalent
• Minimum of 2 years’ experience in healthcare scheduling or a related field
• Organizational Skills: Excellent organizational skills and attention to detail are essential for managing complex schedules and ensuring adequate staff coverage.
• Communication Skills: Strong communication skills are necessary for effectively coordinating with multiple stakeholders and addressing scheduling issues.
• Problem-solving Abilities: The ability to quickly identify and resolve scheduling conflicts or staffing shortages is crucial for this role.
• Computer Skills: Proficiency in scheduling software, Q-Genda, Workday, Sling, and other relevant computer applications
• Flexibility: The ability to adapt to changing priorities and work under pressure in a fast-paced environment is essential.
• Teamwork: A collaborative mindset and the ability to work effectively as part of a team are important for success in this role.

Language, Mathematical, and/or Reasoning Ability:

• Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to communicate in a high pressure environment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to walk; climb or balance; and stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, and ability to adjust focus.  

In the performance of the duties of this job the employee is required to travel, drive a motor vehicle, communicate using telephone and e-mail.

Work Environment:

A fast-paced, high performance work environment. The noise level in the work environment is usually moderate.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.